Newbie prob


#1

hi guys,

i have just installed rt-1.0.3 on one of our linux servers and i

tried sending a test mail to an rt user. however, i keep on encountering
this error.

----- The following addresses had permanent fatal errors -----
|"/opt/rt/bin/rt-mailgate rtqueue correspond"
(expanded from: rt@balut.admu.edu.ph)

----- Transcript of session follows -----
sh: rt-mailgate not available for sendmail programs
554 |"/opt/rt/bin/rt-mailgate rtqueue correspond"… Service unavailable

i installed all the required packages except for sendmail (it was

put during the machine’s installation).

what did i miss?

thanks in advance,
jal


#2

hi guys,

i have just installed rt-1.0.3 on one of our linux servers and i
tried sending a test mail to an rt user. however, i keep on encountering
this error.

----- The following addresses had permanent fatal errors -----
|"/opt/rt/bin/rt-mailgate rtqueue correspond"
(expanded from: rt@balut.admu.edu.ph)

----- Transcript of session follows -----
sh: rt-mailgate not available for sendmail programs
554 |"/opt/rt/bin/rt-mailgate rtqueue correspond"… Service unavailable

i installed all the required packages except for sendmail (it was
put during the machine’s installation).

what did i miss?

You missed the FAQ, Q5.1:
Q5.1 Sendmail won’t let me run rt-mailgate

If you get an error like the following:
----- The following addresses had permanent fatal errors -----
|"/usr/local/rt/bin/rt-mailgate general action"
(expanded from: rt-action@mustang.hiwaay.net)

----- Transcript of session follows -----
sh: rt-mailgate not available for sendmail programs
554 |"/usr/local/rt/bin/rt-mailgate general action"… Service unavailable

then, the following information from Jesse should help:
Sendmail has a program called smrsh. smrsh restricts what binaries can
be run from sendmail aliases. I think it keeps the programs in
/etc/smrsh on redhat6. add a symlink from
/usr/local/rt/bin/rt-mailgate to /etc/smrsh/rt-mailgate and things
should work better.

Hope this helps.

–Swen


#3

Jal,

I presume you are using the “smrsh” Sendmail shell - this shell is used to
restrict which applications can be run from Sendmail = a good thing. I would
make a symbolink link from /opt/rt/bin/rt-mailgate to
/etc/smrsh/rt-mailgate, drop the “/opt/rt/bin” from the /etc/aliases file
and then run newaliases again.

This solved my problem on RedHat Linux 6.2

Regards
Jens-----Original Message-----
From: DE VERA . JAL [mailto:jal@balut.admu.edu.ph]
Sent: 23 August 2000 11:25
To: rt-users@lists.fsck.com
Subject: [rt-users] newbie prob

hi guys,

i have just installed rt-1.0.3 on one of our linux servers and i

tried sending a test mail to an rt user. however, i keep on encountering
this error.

----- The following addresses had permanent fatal errors -----
|"/opt/rt/bin/rt-mailgate rtqueue correspond"
(expanded from: rt@balut.admu.edu.ph)

----- Transcript of session follows -----
sh: rt-mailgate not available for sendmail programs
554 |"/opt/rt/bin/rt-mailgate rtqueue correspond"… Service unavailable

i installed all the required packages except for sendmail (it was

put during the machine’s installation).

what did i miss?

thanks in advance,
jal

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users


#4

Hi,

Can someone tell me if RT 2 is production ready yet?
For a new install which version should one go for?

Thanks

Paul


#5

RT2 is not yet ready for production. It’s getting close
to the point where it would be worth testing for non-critical stuff,
but for now, RT1.0.4 is your best bet.

    -jesseOn Thu, Aug 24, 2000 at 03:29:15PM +0100, Paul Reilly wrote:

Hi,

Can someone tell me if RT 2 is production ready yet?
For a new install which version should one go for?

Thanks

Paul


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