Newbie prob

hi guys,

i have just installed rt-1.0.3 on one of our linux servers and i

tried sending a test mail to an rt user. however, i keep on encountering
this error.

----- The following addresses had permanent fatal errors -----
|“/opt/rt/bin/rt-mailgate rtqueue correspond”
(expanded from: rt@balut.admu.edu.ph)

----- Transcript of session follows -----
sh: rt-mailgate not available for sendmail programs
554 |“/opt/rt/bin/rt-mailgate rtqueue correspond”… Service unavailable

i installed all the required packages except for sendmail (it was

put during the machine’s installation).

what did i miss?

thanks in advance,
jal

hi guys,

i have just installed rt-1.0.3 on one of our linux servers and i
tried sending a test mail to an rt user. however, i keep on encountering
this error.

----- The following addresses had permanent fatal errors -----
|“/opt/rt/bin/rt-mailgate rtqueue correspond”
(expanded from: rt@balut.admu.edu.ph)

----- Transcript of session follows -----
sh: rt-mailgate not available for sendmail programs
554 |“/opt/rt/bin/rt-mailgate rtqueue correspond”… Service unavailable

i installed all the required packages except for sendmail (it was
put during the machine’s installation).

what did i miss?

You missed the FAQ, Q5.1:
Q5.1 Sendmail won’t let me run rt-mailgate

If you get an error like the following:
----- The following addresses had permanent fatal errors -----
|“/usr/local/rt/bin/rt-mailgate general action”
(expanded from: rt-action@mustang.hiwaay.net)

----- Transcript of session follows -----
sh: rt-mailgate not available for sendmail programs
554 |“/usr/local/rt/bin/rt-mailgate general action”… Service unavailable

then, the following information from Jesse should help:
Sendmail has a program called smrsh. smrsh restricts what binaries can
be run from sendmail aliases. I think it keeps the programs in
/etc/smrsh on redhat6. add a symlink from
/usr/local/rt/bin/rt-mailgate to /etc/smrsh/rt-mailgate and things
should work better.

Hope this helps.

–Swen

Jal,

I presume you are using the “smrsh” Sendmail shell - this shell is used to
restrict which applications can be run from Sendmail = a good thing. I would
make a symbolink link from /opt/rt/bin/rt-mailgate to
/etc/smrsh/rt-mailgate, drop the “/opt/rt/bin” from the /etc/aliases file
and then run newaliases again.

This solved my problem on RedHat Linux 6.2

Regards
Jens-----Original Message-----
From: DE VERA . JAL [mailto:jal@balut.admu.edu.ph]
Sent: 23 August 2000 11:25
To: rt-users@lists.fsck.com
Subject: [rt-users] newbie prob

hi guys,

i have just installed rt-1.0.3 on one of our linux servers and i

tried sending a test mail to an rt user. however, i keep on encountering
this error.

----- The following addresses had permanent fatal errors -----
|“/opt/rt/bin/rt-mailgate rtqueue correspond”
(expanded from: rt@balut.admu.edu.ph)

----- Transcript of session follows -----
sh: rt-mailgate not available for sendmail programs
554 |“/opt/rt/bin/rt-mailgate rtqueue correspond”… Service unavailable

i installed all the required packages except for sendmail (it was

put during the machine’s installation).

what did i miss?

thanks in advance,
jal

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Hi,

Can someone tell me if RT 2 is production ready yet?
For a new install which version should one go for?

Thanks

Paul

RT2 is not yet ready for production. It’s getting close
to the point where it would be worth testing for non-critical stuff,
but for now, RT1.0.4 is your best bet.

    -jesseOn Thu, Aug 24, 2000 at 03:29:15PM +0100, Paul Reilly wrote:

Hi,

Can someone tell me if RT 2 is production ready yet?
For a new install which version should one go for?

Thanks

Paul


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