Newbie Needs help troubleshooting webinterface on apache

RT Users
1

So far I have sucessfully installed mysql, apache and
RT3. My issue lies in the fact that I am unable to
access RT3 web interface. Here is the relevant portion
of my httpd.conf file, which is were I think the
problem lies.

VirtualHost 192.168.148.30:80>
ServerName localhost.localdomain.com

    DocumentRoot /opt/rt3/share/html
    AddDefaultCharset UTF-8

    PerlModule Apache::DBI
    PerlRequire /opt/rt3/bin/webmux.pl

    <Location /rt3>
    SetHandler perl-script
    PerlHandler RT::Mason
    </Location>

When I go to the address localaddress/rt3 I receive a
404 error. Has anyone encountered this issue before
and how did you solve it? Any tips or troubleshooting
advice would be much appreciated. Thanks.

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2

I believe that if you want rt at the root of your web tree, the
Location should be just a slash, not “/rt3”. Otherwise, you can define
the location “/rt3” for Apache by:
Alias /rt3 /opt/rt3/share/html
before the Location container.

VirtualHost 192.168.148.30:80>
ServerName localhost.localdomain.com

    DocumentRoot /opt/rt3/share/html
    AddDefaultCharset UTF-8

    PerlModule Apache::DBI
    PerlRequire /opt/rt3/bin/webmux.pl

    <Location /rt3>
    SetHandler perl-script
    PerlHandler RT::Mason
    </Location>

Kevin