Hi everyone,
I’ve used WebRT as a user for a long time, always admired it (great job, by the way!). Anyways, so I’m at a new firm now, that needs a trouble ticket solution, which of course, is where WebRT comes in. 
I’m having a slight problem installing it though. Everything seems okay…I added myself via rtadmin from the command line, but when I try and access it via the web, I get a 500 error. When I check the error log, I have:
[Thu Aug 16 05:04:11 2001] [error] Can’t locate object method “connect” via package “Apache::DBI” at /usr/local/lib/perl5/site_perl/5.005/i386-freebsd/DBI.pm line 420.
Every time I access via web, this is what comes up in the error log. I know Apache::DBI is installed…along with all the other modules. Any ideas?
Thanks in advance!
-Rob.
[Thu Aug 16 05:04:11 2001] [error] Can’t locate object method
“connect” via package “Apache::DBI” at
/usr/local/lib/perl5/site_perl/5.005/i386-freebsd/DBI.pm line 420.
Every time I access via web, this is what comes up in the error log.
I know Apache::DBI is installed…along with all the other
modules. Any ideas?
Hello
I have run into this as well, but finally I found that Apache::DBI was
already installed on my PC (generic perl install from rpm (RH7.1)), but
not the right version though. make testdeps didn’t complain at all, but
webui refused to work. I finally solved it with manual instalation of:
ApacheDBI
and libapreq (Apache::Request) <<-- not 100% sure if this was necessary
At least this worked for me… Actually I’m not a perl guru, but I read
the error messages and tried to reinstall the modules apache was
complaining about… And it helped.
Hope this is usefull a bit for you.
Regards
Martin
/\ Martin Slavík
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