I’ve used WebRT as a user for a long time, always admired it (great job, by the way!). Anyways, so I’m at a new firm now, that needs a trouble ticket solution, which of course, is where WebRT comes in. I’m having a slight problem installing it though. Everything seems okay…I added myself via rtadmin from the command line, but when I try and access it via the web, I get a 500 error. When I check the error log, I have:
[Thu Aug 16 05:04:11 2001] [error] Can’t locate object method “connect” via package “Apache::DBI” at /usr/local/lib/perl5/site_perl/5.005/i386-freebsd/DBI.pm line 420.
Every time I access via web, this is what comes up in the error log. I know Apache::DBI is installed…along with all the other modules. Any ideas?
Thanks in advance!