Newbie Installation Question

Hi everyone,

I’ve used WebRT as a user for a long time, always admired it (great job, by the way!). Anyways, so I’m at a new firm now, that needs a trouble ticket solution, which of course, is where WebRT comes in. :slight_smile: I’m having a slight problem installing it though. Everything seems okay…I added myself via rtadmin from the command line, but when I try and access it via the web, I get a 500 error. When I check the error log, I have:

[Thu Aug 16 05:04:11 2001] [error] Can’t locate object method “connect” via package “Apache::DBI” at /usr/local/lib/perl5/site_perl/5.005/i386-freebsd/DBI.pm line 420.

Every time I access via web, this is what comes up in the error log. :slight_smile: I know Apache::DBI is installed…along with all the other modules. Any ideas?

Thanks in advance!

-Rob.

[Thu Aug 16 05:04:11 2001] [error] Can’t locate object method
"connect" via package “Apache::DBI” at
/usr/local/lib/perl5/site_perl/5.005/i386-freebsd/DBI.pm line 420.

Every time I access via web, this is what comes up in the error log.
:slight_smile: I know Apache::DBI is installed…along with all the other
modules. Any ideas?

Hello
I have run into this as well, but finally I found that Apache::DBI was
already installed on my PC (generic perl install from rpm (RH7.1)), but
not the right version though. make testdeps didn’t complain at all, but
webui refused to work. I finally solved it with manual instalation of:

 ApacheDBI 

and libapreq (Apache::Request) <<-- not 100% sure if this was necessary

At least this worked for me… Actually I’m not a perl guru, but I read
the error messages and tried to reinstall the modules apache was
complaining about… And it helped.

Hope this is usefull a bit for you.

Regards

  Martin


/\  Martin Slavík

/ /\ INTEGRALIS Czech republic
/ /\ \ U Bulhara 3, Praha 1,110 00, Czech Republic
//\ \ tel. +420 2 2423 8071, fax +420 2 2423 7341
/
____\ e-mail:msl@integralis.cz, http://www.integralis.cz/