I have created a basic template which lists the ticket subject, saying it has
been deleted (for when a spam e-mail gets deleted, that wasn’t caught by
Spamassassin). I want to create a scrip to trigger when I delete it and
notify the AdminCCs.
This is all fine and I can see that I need to create a “User Defined” action,
as there is no listing for a ticket being deleted.
What code do I reference for this, or am I missing an existing action?
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