After compiling and installing, I set up the mysql database, configured
RT_SiteConfig.pm and rt4.conf but when i try to get into it the page doesn’t
show up properly???
After compiling and installing, I set up the mysql database, configured
RT_SiteConfig.pm and rt4.conf but when i try to get into it the page
doesn’t show up properly???
Thank you John. I deleted my RT_SiteConfig.pm and then used the web_installer
which generated the config file again. The page is now displayed properly
and i am able to login.
But when I go into certain areas like Settings->Options I get an error page:
Ok, Just noticed that if i use port 8080 none of those error messages come
up. Is this the port I am meant to use with RT ?
nanastasiou wrote:
Thank you John. I deleted my RT_SiteConfig.pm and then used the
web_installer which generated the config file again. The page is now
displayed properly and i am able to login.
But when I go into certain areas like Settings->Options I get an error
page:
[…]
But when I go into certain areas like Settings->Options I get an error page:
Couldn’t create object file
/opt/rt4/var/mason_data/obj/3452818388/standard/Prefs/Other.html.obj:
Permission denied
Check the permissions of /opt/rt4/var/mason_data
chmod is your friend
Gerard
Actually even on port 8080 I get permission errors.
At the moment I am running both rt+apache under the root account. Am I meant
to create a seperate user account to run them on?
Apache by default starts as root but drops privileges.
Did you really override that to force it to run as root all the time?
As noted, your permissions in mason_data/obj/ need to be fixed
No, I didn’t. What is the best practice? Also what about rt? Am I mean to run
it under the rt user or the root user?
What permissions should I assign to mason_data/obj/ ?
Kevin Falcone-2 wrote:
Actually even on port 8080 I get permission errors.
At the moment I am running both rt+apache under the root account. Am I
meant
to create a seperate user account to run them on?
Apache by default starts as root but drops privileges.
Did you really override that to force it to run as root all the time?
As noted, your permissions in mason_data/obj/ need to be fixed
-kevin
Kevin Falcone-2 wrote:
Ok, Just noticed that if i use port 8080 none of those error messages
come
up. Is this the port I am meant to use with RT ?
RT runs on the port you configure it to use. As pointed out later in
the thread, your error comes because of mixing permissions.
I assume you’re running rt-server on 8080 as root and apache on 80 as
non-root and that’ll break your permissions
ok, it’s now fine. it had to do with selinux preventing rt from working
properly.
how do i go from here now? any tutorial on creating groups/users etc
nanastasiou wrote:
No, I didn’t. What is the best practice? Also what about rt? Am I mean to
run it under the rt user or the root user?
What permissions should I assign to mason_data/obj/ ?
Kevin Falcone-2 wrote:
Actually even on port 8080 I get permission errors.
At the moment I am running both rt+apache under the root account. Am I
meant
to create a seperate user account to run them on?
Apache by default starts as root but drops privileges.
Did you really override that to force it to run as root all the time?
As noted, your permissions in mason_data/obj/ need to be fixed
-kevin
Kevin Falcone-2 wrote:
Ok, Just noticed that if i use port 8080 none of those error messages
come
up. Is this the port I am meant to use with RT ?
RT runs on the port you configure it to use. As pointed out later in
the thread, your error comes because of mixing permissions.
I assume you’re running rt-server on 8080 as root and apache on 80 as
non-root and that’ll break your permissions
ok, it’s now fine. it had to do with selinux preventing rt from working
properly.
how do i go from here now? any tutorial on creating groups/users etc?
nanastasiou wrote:
No, I didn’t. What is the best practice? Also what about rt? Am I mean to
run it under the rt user or the root user?
What permissions should I assign to mason_data/obj/ ?
Kevin Falcone-2 wrote:
Actually even on port 8080 I get permission errors.
At the moment I am running both rt+apache under the root account. Am I
meant
to create a seperate user account to run them on?
Apache by default starts as root but drops privileges.
Did you really override that to force it to run as root all the time?
As noted, your permissions in mason_data/obj/ need to be fixed
-kevin
Kevin Falcone-2 wrote:
Ok, Just noticed that if i use port 8080 none of those error messages
come
up. Is this the port I am meant to use with RT ?
RT runs on the port you configure it to use. As pointed out later in
the thread, your error comes because of mixing permissions.
I assume you’re running rt-server on 8080 as root and apache on 80 as
non-root and that’ll break your permissions
ok, it’s now fine. it had to do with selinux preventing rt from working
properly.
how do i go from here now? any tutorial on creating groups/users etc?
nanastasiou wrote:
No, I didn’t. What is the best practice? Also what about rt? Am I mean
to run it under the rt user or the root user?
What permissions should I assign to mason_data/obj/ ?
Kevin Falcone-2 wrote:
Actually even on port 8080 I get permission errors.
At the moment I am running both rt+apache under the root account. Am
I meant to create a seperate user account to run them on?
Apache by default starts as root but drops privileges.
Did you really override that to force it to run as root all the time?
As noted, your permissions in mason_data/obj/ need to be fixed
-kevin
Kevin Falcone-2 wrote:
Ok, Just noticed that if i use port 8080 none of those error
messages come up. Is this the port I am meant to use with RT ?
RT runs on the port you configure it to use. As pointed out later
in the thread, your error comes because of mixing permissions.
I assume you’re running rt-server on 8080 as root and apache on 80
as non-root and that’ll break your permissions
