New Install Question - CentOS 5.2

Hey there.

I’m trying to get CentOS 5.2 running RT 3.8.1 and running into an issue when
trying to fixdeps:

[root@netops rt-3.8.1]# make testdeps

/usr/bin/perl ./sbin/rt-test-dependencies --verbose --with-SQLite
–with-fastcgi

perl:

    >=5.8.3(5.8.8)...found

users:

    rt group (www)...MISSING

    bin owner (root)...found

    libs owner (root)...found

    libs group (bin)...found

    web owner (www)...MISSING

    web group (www)...MISSING

CLI dependencies:

    Term::ReadKey...found

    Getopt::Long >= 2.24...found

    HTTP::Request::Common...found

    Term::ReadLine...found

    Text::ParseWords...found

    LWP...found

CORE dependencies:

    Class::ReturnValue >= 0.40...found

    Text::Quoted >= 2.02...found

    CSS::Squish >= 0.06...found

    Encode >= 2.13...found

    Module::Versions::Report >= 1.05...found

    MIME::Entity >= 5.425...found

    DBI >= 1.37...found

    Locale::Maketext::Lexicon >= 0.32...found

    Devel::StackTrace >= 1.19...found

    Digest::base...found

    Time::ParseDate...found

    File::Temp >= 0.18...found

    Locale::Maketext >= 1.06...found

    Tree::Simple >= 1.04...found

    Text::Template...found

    Scalar::Util...found

    HTML::Scrubber >= 0.08...found

    File::Spec >= 0.8...found

    Calendar::Simple...found

    DBIx::SearchBuilder >= 1.54...found

    Mail::Mailer >= 1.57...found

    File::ShareDir...found

    Regexp::Common...found

    Digest::MD5 >= 2.27...found

    HTML::Entities...found

    Cache::Simple::TimedExpiry...found

    File::Glob...found

    Locale::Maketext::Fuzzy...found

    Time::HiRes...found

    Text::Wrapper...found

    Log::Dispatch >= 2.0...found

    UNIVERSAL::require...found

    Email::Address...found

DASHBOARDS dependencies:

    HTML::RewriteAttributes >= 0.02...found

    MIME::Types...found

FASTCGI dependencies:

    CGI::Fast...found

    CGI >= 3.38...found

    FCGI...found

GD dependencies:

    GD::Text...found

    GD...found

    GD::Graph...found

GPG dependencies:

    PerlIO::eol...found

    GnuPG::Interface...found

ICAL dependencies:

    Data::ICal...found

MAILGATE dependencies:

    Pod::Usage...found

    HTML::TreeBuilder...found

    Getopt::Long...found

    HTML::FormatText...found

    LWP::UserAgent...found

MASON dependencies:

    Storable >= 2.08...found

    CSS::Squish >= 0.06...found

    Apache::Session >= 1.53...found

    Errno...found

    Devel::StackTrace >= 1.19...found

    CGI::Cookie >= 1.20...found

    Text::WikiFormat >= 0.76...found

    XML::RSS >= 1.05...MISSING

    HTML::Mason >= 1.36...found

    Digest::MD5 >= 2.27...found

SMTP dependencies:

    Net::SMTP...found

SQLITE dependencies:

    DBD::SQLite >= 1.00...found

STANDALONE dependencies:

    Net::Server::PreFork...found

    Net::Server...found

    HTTP::Server::Simple >= 0.34...found

    HTTP::Server::Simple::Mason >= 0.09...found

SOME DEPENDENCIES WERE MISSING.

MASON missing dependencies:

    XML::RSS >= 1.05...MISSING

make: *** [testdeps] Error 1

I’ve checked and installed XML::RSS via CPAN but when I run fixdeps I still
get this:

[root@netops rt-3.8.1]# make fixdeps

/usr/bin/perl ./sbin/rt-test-dependencies --verbose --install --with-SQLite
–with-fastcgi

perl:

    >=5.8.3(5.8.8)...found

users:

    rt group (www)...MISSING

    bin owner (root)...found

    libs owner (root)...found

    libs group (bin)...found

    web owner (www)...MISSING

    web group (www)...MISSING

CLI dependencies:

    Term::ReadKey...found

    Getopt::Long >= 2.24...found

    HTTP::Request::Common...found

    Term::ReadLine...found

    Text::ParseWords...found

    LWP...found

CORE dependencies:

    Class::ReturnValue >= 0.40...found

    Text::Quoted >= 2.02...found

    CSS::Squish >= 0.06...found

    Encode >= 2.13...found

    Module::Versions::Report >= 1.05...found

    MIME::Entity >= 5.425...found

    DBI >= 1.37...found

    Locale::Maketext::Lexicon >= 0.32...found

    Devel::StackTrace >= 1.19...found

    Digest::base...found

    Time::ParseDate...found

    File::Temp >= 0.18...found

    Locale::Maketext >= 1.06...found

    Tree::Simple >= 1.04...found

    Text::Template...found

    Scalar::Util...found

    HTML::Scrubber >= 0.08...found

    File::Spec >= 0.8...found

    Calendar::Simple...found

    DBIx::SearchBuilder >= 1.54...found

    Mail::Mailer >= 1.57...found

    File::ShareDir...found

    Regexp::Common...found

    Digest::MD5 >= 2.27...found

    HTML::Entities...found

    Cache::Simple::TimedExpiry...found

    File::Glob...found

    Locale::Maketext::Fuzzy...found

    Time::HiRes...found

    Text::Wrapper...found

    Log::Dispatch >= 2.0...found

    UNIVERSAL::require...found

    Email::Address...found

DASHBOARDS dependencies:

    HTML::RewriteAttributes >= 0.02...found

    MIME::Types...found

FASTCGI dependencies:

    CGI::Fast...found

    CGI >= 3.38...found

    FCGI...found

GD dependencies:

    GD::Text...found

    GD...found

    GD::Graph...found

GPG dependencies:

    PerlIO::eol...found

    GnuPG::Interface...found

ICAL dependencies:

    Data::ICal...found

MAILGATE dependencies:

    Pod::Usage...found

    HTML::TreeBuilder...found

    Getopt::Long...found

    HTML::FormatText...found

    LWP::UserAgent...found

MASON dependencies:

    Storable >= 2.08...found

    CSS::Squish >= 0.06...found

    Apache::Session >= 1.53...found

    Errno...found

    Devel::StackTrace >= 1.19...found

    CGI::Cookie >= 1.20...found

    Text::WikiFormat >= 0.76...found

    XML::RSS >= 1.05...MISSING

    HTML::Mason >= 1.36...found

    Digest::MD5 >= 2.27...found

Install module XML::RSS

Going to read /root/.cpan/Metadata

Database was generated on Tue, 16 Dec 2008 07:26:58 GMT

XML::RSS is up to date.

SMTP dependencies:

    Net::SMTP...found

SQLITE dependencies:

    DBD::SQLite >= 1.00...found

STANDALONE dependencies:

    Net::Server::PreFork...found

    Net::Server...found

    HTTP::Server::Simple >= 0.34...found

    HTTP::Server::Simple::Mason >= 0.09...found

SOME DEPENDENCIES WERE MISSING.

MASON missing dependencies:

    XML::RSS >= 1.05...MISSING

make: *** [fixdeps] Error 1

Been googling this for past hour and only reference I can find it more than
one version of perl installed - have searched the box and only one version
exists… what am I doing wrong? :wink:

Thanks,

Paul

Paul Stewart wrote:

Hey there�

I�m trying to get CentOS 5.2 running RT 3.8.1 and running into an issue
when trying to fixdeps:

Which version of XML::RSS do you have installed? The most current one is 1.41
and that would fulfil dependencies.

Regards
Racke

LinuXia Systems => http://www.linuxia.de/
Expert Interchange Consulting and System Administration
ICDEVGROUP => http://www.icdevgroup.org/
Interchange Development Team

Thank you - yes, that is correct - version 1.41 is installed. I installed
via CPAN shell and also did it manually.

For some reason the fixdeps isn’t seeing it already installed ? Or perhaps
there’s something else wrong with my install ?

Best regards,

PaulFrom: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Stefan
Hornburg
Sent: December 16, 2008 10:07 AM
To: RT Users
Subject: Re: [rt-users] New Install Question - CentOS 5.2

Paul Stewart wrote:

Hey there.

I’m trying to get CentOS 5.2 running RT 3.8.1 and running into an issue
when trying to fixdeps:

Which version of XML::RSS do you have installed? The most current one is
1.41
and that would fulfil dependencies.

Regards
Racke

LinuXia Systems => http://www.linuxia.de/
Expert Interchange Consulting and System Administration
ICDEVGROUP => http://www.icdevgroup.org/
Interchange Development Team

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