I am installing RT 3.2.1 against MySQl 4.0.22 on a just-finished
installation of Gentoo Linux 2004.3. I am using this page as my
installation guide:
http://wiki.bestpractical.com/index.cgi?GentooInstallGuide
The guide shows how to install with virtual hosting. I am not using virtual
hosting, so I have tried to make the appropriate changes to the apache
configs.
Currently, apache and mysql will run happily. Attempting to hit the RT page
on the machine yields a 500 Internal Server error. I looked in
/var/log/apache/error_log and this is what I found:
[Tue Mar 15 12:03:04 2005] [error] Can’t locate RT/Mason.pm in @INC (@INC
contains: /usr/lib PERL5LIB /usr/lib/perl5/5.8.4/i686-linux
/usr/lib/perl5/5.8.4 /usr/lib/perl5/site_perl/5.8.4/i686-linux
/usr/lib/perl5/site_perl/5.8.4 /usr/lib/perl5/site_perl
/usr/lib/perl5/vendor_perl/5.8.4/i686-linux /usr/lib/perl5/vendor_perl/5.8.4
/usr/lib/perl5/vendor_perl . /etc/apache/ /etc/apache/lib/perl) at (eval 6)
line 3.\n
[Tue Mar 15 12:03:04 2005] [error] Undefined subroutine &RT::Mason::handler
called at PerlHandler subroutine`RT::Mason’ line 1.\n
I did a “locate Mason.pm” and this is what I got:
/usr/lib/perl5/vendor_perl/5.8.4/Bundle/HTML/Mason.pm
/usr/lib/perl5/vendor_perl/5.8.4/HTML/Mason.pm
/usr/lib/perl5/vendor_perl/5.8.4/Apache/Mason.pm
Sure enough, none of them are in a directory called RT. I tried changing
the PerlHandler directive in apache to HTML::Mason and Bundle::HTML::Mason
and Apache:Mason since those apparently exist, but that didn’t make it
work–in the apache error log I got lines like this:
[Tue Mar 15 11:13:12 2005] [error] Undefined subroutine
&HTML::Mason::handler called at PerlHandler subroutine `HTML::Mason’ line
1.\n
Have I missed something basic in my configuration?
Kendric Beachey
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