New install gives "RT Error, couldn't load {queue,group,... etc}"

Hi,

I’ve recently installed RT 3.0.6 as a completely fresh installation.
Since I run debian stable, only perl 5.6 was available om I also
installed a separate perl 5.8.1 for RT and let the dependency checker
install all relevant modules into this perl tree. RT is run as a fastcgi
application under the Roxen web server. It works perfectly fine to log
in as root, change password and user information, but when I try to look
at a queue, create a queue or add a group I always get a red error
message stating:

RT Error
Couldn’t load queue

(or group). The mysql server resides on a different machine with mysql
4.0.15. No mysql errors are logged.

Googling or searching the archives didn’t yield anything useful. So if
anyone has any hints on how to solve this, or where to start looking
(other than in the Mason source files which didn’t yield that much
either).

Thanks in advance,
Mikael

Mikael Brandstr?m wrote:

in as root, change password and user information, but when I try to look
at a queue, create a queue or add a group I always get a red error
message stating:

RT Error
Couldn’t load queue

Does the queue get created (ie, can you see it in the Queues table)?
Turning on mysql’s query logger might give some clues.
Phil Homewood, Systems Janitor, http://www.SnapGear.com
pdh@snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
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