Multiple RT interfaces on the same apache server

RT Users
1

Hi,

I’m battling to get 2 copies of RT running on the same server. I’m
seeing the following:

Feb 20 15:36:16 rtfe01 RT: [Mason] Cannot resolve file to component:
/usr/local/rt3-ticket-archive/share/html/index.html (is file outside
component root?) at
/usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/ApacheHandler.pm line
847. (/usr/local/rt3/lib/RT.pm:247)

The RT was built to point at /usr/local/rt3-ticket-archive/ - why would
it be using /usr/local/rt3?

Any ideas?

Cheers,

George Barnett, Scsa
Reality Engineer

eml: george@alink.co.za
gsm: +44 778 884 7205
www: www.alink.co.za

… A lie can be half way round the world before the truth has got its
boots on.

2

I’m battling to get 2 copies of RT running on the same server. I’m
seeing the following:

are you trying to get them to run in the same apache? If you’re using
mod_perl, you can only have 1. You should be able to have multiple
instances with fastcgi though, and of course, by running multiple apaches.

seph