Multiple login requests

I am still getting multiple login requests using RT 3.6.0pre1

a login request log entry looks like this:

[Fri Apr 28 14:43:32 2006] [debug]: Trying LDAP authentication (/opt/
rt36devel/local/lib/RT/User_Local.pm:114)
[Fri Apr 28 14:43:32 2006] [debug]: RT::User::IsLDAPPassword Found
LDAP DN: uid=plummer,ou=People,o=geneseo.edu (/opt/rt36devel/local/
lib/RT/User_Local.pm:174)
[Fri Apr 28 14:43:32 2006] [info]: RT::User::IsLDAPPassword AUTH
OKAY: plummer (uid=plummer,ou=People,o=geneseo.edu) (/opt/rt36devel/
local/lib/RT/User_Local.pm:209)
[Fri Apr 28 14:43:32 2006] [debug]: RT::User::IsPassword auth method
IsLDAPPassword SUCCEEDED (/opt/rt36devel/local/lib/RT/User_Local.pm:279)
[Fri Apr 28 14:43:32 2006] [info]: Successful login for plummer from
137.238.8.42 (/opt/rt36devel/share/html/autohandler:244)

Apache’s logs show nothing strange. Examining the cookie data shows
hosts name are exactly the same before and after the repeated login
requests go away.

The system requests I login after clicking any link just after
logging in. opening tickets continues to request login on every link
request. I have not figured out at what point it stops asking.
However Clicking Simple Search, Tools, Configuration, Preferences, or
Approval in the top menu and logging in again always makes it stop
asking and behave as normal.

Anyone have any thoughts, this is, and has been, an ongoing and very
frustrating issue with our testing and development of RT for internal
use.

Shawn Plummer
Systems Manager
CIT SUNY Geneseo
"The mind can make substance, and people planets of its own with
beings brighter than have been, and give a breath to forms which can
outlive all flesh." -Lord Byron

More information on this issue.

If a user does not the the modifyself privilege they are not asked to
login repeatedly. However if they are then given tat privilege and
logout they then have the repeated login request issue again.

I am using 3.6.0pre1 with Oracle. Does anyone have any suggestions?

ShawnOn Apr 28, 2006, at 10:51 AM, Shawn Plummer wrote:

I am still getting multiple login requests using RT 3.6.0pre1

a login request log entry looks like this:

[Fri Apr 28 14:43:32 2006] [debug]: Trying LDAP authentication (/
opt/rt36devel/local/lib/RT/User_Local.pm:114)
[Fri Apr 28 14:43:32 2006] [debug]: RT::User::IsLDAPPassword Found
LDAP DN: uid=plummer,ou=People,o=geneseo.edu (/opt/rt36devel/local/
lib/RT/User_Local.pm:174)
[Fri Apr 28 14:43:32 2006] [info]: RT::User::IsLDAPPassword AUTH
OKAY: plummer (uid=plummer,ou=People,o=geneseo.edu) (/opt/rt36devel/
local/lib/RT/User_Local.pm:209)
[Fri Apr 28 14:43:32 2006] [debug]: RT::User::IsPassword auth
method IsLDAPPassword SUCCEEDED (/opt/rt36devel/local/lib/RT/
User_Local.pm:279)
[Fri Apr 28 14:43:32 2006] [info]: Successful login for plummer
from 137.238.8.42 (/opt/rt36devel/share/html/autohandler:244)

Apache’s logs show nothing strange. Examining the cookie data shows
hosts name are exactly the same before and after the repeated login
requests go away.

The system requests I login after clicking any link just after
logging in. opening tickets continues to request login on every
link request. I have not figured out at what point it stops asking.
However Clicking Simple Search, Tools, Configuration, Preferences,
or Approval in the top menu and logging in again always makes it
stop asking and behave as normal.

Anyone have any thoughts, this is, and has been, an ongoing and
very frustrating issue with our testing and development of RT for
internal use.

Shawn Plummer
Systems Manager
CIT SUNY Geneseo
"The mind can make substance, and people planets of its own with  
beings brighter than have been, and give a breath to forms which  
can outlive all flesh." -Lord Byron

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