Multiple files upload not working

hello,

i’m using RT 3.8.8, and added a custom filed type “multiple files upload”
(french “T�l�charger plusieurs fichiers”) to tickets.
It shows correctly on ticket creation, but the popup box allows only
single file selection. this popup is named (Choisir un fichier �
t�l�charger) “choose a file to download”.
Upload multiple images has the same wrong behaviour.
Tested with both firefox and IE, and found no related information in the
mailinglist archives.

Could Someaone help me find the reason ?

Thanks in advance,

Rapha�l
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Raphael

If you save after uploading one file,
you will be able to upload more.

In other words, you can only upload one file at a time.

GerardOn 2011-04-18 11:04, Rapha�l MOUNEYRES wrote:

hello,

i’m using RT 3.8.8, and added a custom filed type “multiple files
upload” (french “T�l�charger plusieurs fichiers”) to tickets.
It shows correctly on ticket creation, but the popup box allows only
single file selection. this popup is named (Choisir un fichier �
t�l�charger) “choose a file to download”.
Upload multiple images has the same wrong behaviour.
Tested with both firefox and IE, and found no related information in
the mailinglist archives.

Could Someaone help me find the reason ?

Thanks in advance,
Rapha�l

Gerard, thanks for your answer
yes this method is working but some technicians complain that it’s too
long, and as this nultiple option exist, i’d be happy to mak it work
correctly.

Rapha�l

Gerard FENELON gerard@eve-team.com
Envoy� par : rt-users-bounces@lists.bestpractical.com
18/04/2011 14:26

A
rt-users@lists.bestpractical.com
cc

Objet
Re: [rt-users] multiple files upload not working

Raphael

If you save after uploading one file,
you will be able to upload more.

In other words, you can only upload one file at a time.

GerardOn 2011-04-18 11:04, Rapha�l MOUNEYRES wrote:

hello,

i’m using RT 3.8.8, and added a custom filed type “multiple files upload”
(french “T�l�charger plusieurs fichiers”) to tickets.
It shows correctly on ticket creation, but the popup box allows only
single file selection. this popup is named (Choisir un fichier �
t�l�charger) “choose a file to download”.
Upload multiple images has the same wrong behaviour.
Tested with both firefox and IE, and found no related information in the
mailinglist archives.

Could Someaone help me find the reason ?

Thanks in advance,
Rapha�l

" Ce courriel et les documents qui lui sont joints peuvent contenir des
informations confidentielles ou ayant un caract�re priv�. S’ils ne vous sont
pas destin�s, nous vous signalons qu’il est strictement interdit de les
divulguer, de les reproduire ou d’en utiliser de quelque mani�re que ce
soit le contenu. Si ce message vous a �t� transmis par erreur, merci d’en
informer l’exp�diteur et de supprimer imm�diatement de votre syst�me
informatique ce courriel ainsi que tous les documents qui y sont attach�s."

" This e-mail and any attached documents may contain confidential or
proprietary information. If you are not the intended recipient, you are
notified that any dissemination, copying of this e-mail and any attachments
thereto or use of their contents by any means whatsoever is strictly
prohibited. If you have received this e-mail in error, please advise the
sender immediately and delete this e-mail and all attached documents
from your computer system."