Hi,
The company I work for recently bought another one and I’m busy moving
their ticketing to integrate with out current RT setup. The PHB’s want
the company we’ve bought to keep their branding though. The email from
addreses must be the same and the tickets should be tagged with their
company name.
Without setting up a whole bunch of new queue’s and cloggin things up,
is there a way to get existing queues to do a separation of sorts?
Any pointers on where to start looking would be great.
Cheers,
George Barnett, Scsa
Reality Engineer
eml: george@alink.co.za
gsm: +44 778 884 7205
www: www.alink.co.za
“Never before have I encountered such corrupt and foul-minded
perversity! Have you ever considered a career in the Church?” – Black
Adder II