MoreAboutRequestorTicketList is ignored

RT Users
1

Hello, I am running RT 4.2.9 and want to view all tickets in the ‘More about
the requestors’ section. I have added the following line in my
RT_SiteConfig.pm file:

Set($MoreAboutRequestorTicketList, “All”);

but the setting is ignored, its stil only active tickets that are listed.
Any thoughts?

View this message in context: http://requesttracker.8502.n7.nabble.com/MoreAboutRequestorTicketList-is-ignored-tp59380.html

2

Hello, I am running RT 4.2.9 and want to view all tickets in the ‘More about
the requestors’ section. I have added the following line in my
RT_SiteConfig.pm file:

Set($MoreAboutRequestorTicketList, “All”);

but the setting is ignored, its stil only active tickets that are listed.
Any thoughts?

Please report this to the bugtracker.

http://bestpractical.com/rt/issues.html

-kevin