More Options

I would like to have the following configurable options
either in the config file or from web.


It’s highly annoying to see ALL the priority changes when
running ticket escalation every night. Maybe this could be
a user-option?

Just disabling showing priorities change would be sufficent,
as seeing dozens of lines for that in a row is plain unnecessary.

It’s also quite unnecessary for us to see the sent emails,
even if that is a nice feature. Maybe user-option

Could emails and the priorities be on a “Full History” page maybe?