Hi everyone,
I use the RTimportldap script to “sync” my users in RT. Previously in
3.6 I was able to see the “More About” section on each user, even though
they were privileged by removing some lines in
/path/to/your/rt/share/html/Ticket/Elements/ShowRequestor
(per
20about;#62314
<Carbon60: Cloud Consulting - Services and Solutions
%20about;#62314> ).
I tried looking for the same thing in 3.8 but can’t find it. Is there a
global way to enable the More About option for all users, not just
unprivileged one?
Cheers!
Helmuth Ramirez
Sr. Network Administrator
Compupay Inc.
3450 Lakeside Drive
Suite 400
Miramar, FL 33027
tel: 954-874-4999