Is there a way to modify the form for ticket creation, so I can place the
fields where I want them?
Thanks
Mathieu Longtin
1-514-803-8977
Is there a way to modify the form for ticket creation, so I can place the
fields where I want them?
Thanks
Mathieu Longtin
1-514-803-8977
Mathieu,
Yes. Copy the Create.html file from it’s “Share” location to a “local”
location in the directory (/local/html/Ticket).
There you can modify to your hearts delight.
Kenn
LBNLOn 8/6/2009 2:24 PM, Mathieu Longtin wrote:
Is there a way to modify the form for ticket creation, so I can place
the fields where I want them?Thanks
–
Mathieu Longtin
1-514-803-8977
Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.comDiscover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com