Modifying menus in RT4

Is there a better way to add items to the menus in RT4 than creating and maintaining a $RT_HOME/local/html/Elements/Tabs?

Mark Roedel
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Is there a better way to add items to the menus in RT4 than creating and
maintaining a $RT_HOME/local/html/Elements/Tabs?

Yes. Use callbacks and the Menu() and PageMenu() functions to get the
RT::Interface::Web::Menu objects. The API is documented there.

Thomas