RT 4.0.4…
Like the mobile interface, except its seems you can’t modify a ticket (or in my case specifically, a CustomField)?
I looked at the /m/ folder and there is a “modify” file, but its empty of code.
Is this right? Forthcoming? ETA?
This would be a HUGE benefit to us since our change control approvers could do it right from their phones in our meeting…
Thanks,
Brent
RT 4.0.4…
Like the mobile interface, except its seems you can’t modify a ticket (or in my case
specifically, a CustomField)?I looked at the /m/ folder and there is a “modify” file, but its empty of code.
Is this right? Forthcoming? ETA?
This would be a HUGE benefit to us since our change control approvers could do it right from
their phones in our meeting…
As far as I know, the only place that you can make changes to a
ticket from the mobile UI is during a Reply, which wouldn’t contain
Ticket CFs.
There isn’t any current branch to add modify functionality, it was an
empty file added in the extension that survived the merge into core.
It should probably be deleted to avoid confusion, until someone has
time to implement it, thanks for bringing it to my attention.
Gone in 850a4e990a78f36242541c87e08bda76016f3cbb
-kevin