Misc issues


#1

Greetings.

First for the specifics: I’m using RT-1-3-83 right now under FreeBSD 3.5.

Looks like SearchBuilder sure is noisy… I get alot of warnings
of uninitialized values in my RT logs and it apparently does not
disconnect properly as I get tons of:

Database handle destroyed without explicit disconnect at
/PATH/site_perl/5.005/DBIx/SearchBuilder/Handle.pm line 219.

(PATH is the path to my perl stuff, not the actually string).

OK, so what prompted me to e.mail in is that I have been unable to
get RT to send out e.mails. Mail is certainly working fine on the
machine, and paths are set correctly. I noticed that RT tends
to have all permissions turned off by default, so I added a Scrip
by going to Global->Scrips and adding one:

OnCreate AutoreplyToRequestor Autoreply 

Which I assumed would autorespond when a request comes in via e.mail
as well as via the web form. I do get an e.mail when I submit a ticket
via the web, just not when it comes in via e.mail. Smells like a bug to me.

do svidaniya,

~mitch


#2

Greetings.

First for the specifics: I’m using RT-1-3-83 right now under FreeBSD 3.5.

Looks like SearchBuilder sure is noisy… I get alot of warnings
of uninitialized values in my RT logs and it apparently does not
disconnect properly as I get tons of:

Database handle destroyed without explicit disconnect at
/PATH/site_perl/5.005/DBIx/SearchBuilder/Handle.pm line 219.

To the best of my knowledge, this is actually abug in older versions
of DBI or your DBD.

(PATH is the path to my perl stuff, not the actually string).

OK, so what prompted me to e.mail in is that I have been unable to
get RT to send out e.mails. Mail is certainly working fine on the
machine, and paths are set correctly. I noticed that RT tends
to have all permissions turned off by default, so I added a Scrip
by going to Global->Scrips and adding one:

OnCreate AutoreplyToRequestor Autoreply

Which I assumed would autorespond when a request comes in via e.mail
as well as via the web form. I do get an e.mail when I submit a ticket
via the web, just not when it comes in via e.mail. Smells like a bug to me.

Can you send the debug logs for the suspect invocation of mailgate?
/tmp/rt.log.something


do svidaniya,

~mitch


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