Right now we are about to design a perl program that will read an
Oracle DataBase and then use CLI to create the new tickets in RT. We
would REALLY be appreciative of anyone who could send us a good perl
model for that function. When we get it to work, we’ll definitely post it.
LBNLOn 8/6/2008 12:17 PM, Kevin Freels wrote:
Has anyone had experience with data migration from other systems?
Specifically, we’re moving from Mantis to RT, both with MySQL backends
but on physically different systems. It would be nice if we could
preserve the historical data that currenly resides on the older system.
Has anyone done this with Mantis or any other trouble-ticket system?
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