We are about to perform a long overdue upgrade from RT 1.0.7 to the latest version of RT3. I have searched the mailing list archives and see that other people have asked this same question, but nobody have posted a response.
Is there a tool available somewhere to migrate the database directly from RT1 to RT3? And if not, is it possible to upgrade via RT2 by just running an upgrade from 1 to 2 and then 2-3, without actually installing RT2?
Is there a tool available somewhere to migrate the database directly
from RT1 to RT3? And if not, is it possible to upgrade via RT2 by
just running an upgrade from 1 to 2 and then 2-3, without actually
installing RT2?
No, and no, although your RT2 install can be very minimal;
no need to configure anything other than the config.pm and
MySQL, I believe…