I have 3.8.10 set up with local users. We will be migrating to 4.0 with
external auth. I’d like to keep the users’ tickets straight but I messed
up when I set up the original database.
The 3.8.10 instance uses local users with first names all in lower case.
Our AD uses first name and last initial, capitalized.
3.8.10 -> yan (rt user)
4.0.2 -> YanS (external auth via AD)
Is it possible to migrate my tickets from yan to YanS?