Migrating debian from v3 to v3.4

RT Users
1

Hi,

I’m attempting to upgrate from 3.0 to 3.4 on debian. Here’s the steps
i’ve taken:

apt-get upgrade request-tracker3.4
modified /etc/request-tracker3.4/RT_SiteConfig.PM
modified symbolic links at /etc/alternatives.
update /etc/apache/httpd.conf

I can log into 3.4 without a problem and all my tickets are there. The
problem is that none of the tickets have any of their original text.
They are completely blank! AArrgh!!

Did i miss a step in the changeover?

Brett.

2

You didn’t update the database schema and acls and stuff. Read the
README in the install dir.

In your install dir, under etc/upgrade, make this script:
#!/bin/bash
for i in ls | grep 3;
do
echo $i
/opt/rt3/sbin/rt-setup-database --action schema
–datadir $i
/opt/rt3/sbin/rt-setup-database --action acl
–datadir $i
/opt/rt3/sbin/rt-setup-database --action insert
–datadir $i
done

Make it executable, and run it.

Chris

Brett wrote:

smime.p7s (3.17 KB)

3

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Hash: SHA1

That did the trick.

Thanks,
Brett.

Chris Benard wrote:

You didn’t update the database schema and acls and stuff. Read the
README in the install dir.

In your install dir, under etc/upgrade, make this script:

#!/bin/bash
for i in ls | grep 3;
do
echo $i
/opt/rt3/sbin/rt-setup-database --action schema
–datadir $i
/opt/rt3/sbin/rt-setup-database --action acl
–datadir $i
/opt/rt3/sbin/rt-setup-database --action insert
–datadir $i
done

Make it executable, and run it.

Chris

Brett wrote:

Hi,

I’m attempting to upgrate from 3.0 to 3.4 on debian. Here’s the steps
i’ve taken:

apt-get upgrade request-tracker3.4
modified /etc/request-tracker3.4/RT_SiteConfig.PM
modified symbolic links at /etc/alternatives.
update /etc/apache/httpd.conf

I can log into 3.4 without a problem and all my tickets are there. The
problem is that none of the tickets have any of their original text.
They are completely blank! AArrgh!!

Did i miss a step in the changeover?

Brett.
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