Message not recorded when replying to autoreply message

RT Users
1

I’m getting an email from RT with :

          subject : Message not recorded 
          a body : Permission denied

after i reply to an autoreply email generated by RT.

Any idea ?

2

I’m having the same issue - the root of the issue is that you need to
make sure that RT puts the right From: field in its emails. I’m still
trying to figure out how to do that.On Fri, 25 Jun 2004 18:08:13 +0200, Sivan DERAY sivan.deray@net-aptitude.fr wrote:

I’m getting an email from RT with :

          subject : Message not recorded
          a body : Permission denied

after i reply to an autoreply email generated by RT.

Any idea ?

noname - 1K Download

3

I’m getting an email from RT with :

          subject : Message not recorded 
          a body : Permission denied

after i reply to an autoreply email generated by RT.

Does the ‘everybody’ group have the rights:

CreateTicket
ReplyToTicket
CommentOnTicket

in the queue where you want email to work?

Les Mikesell
les@futuresource.com

4

Does the ‘everybody’ group have the rights:

CreateTicket
ReplyToTicket
CommentOnTicket

in the queue where you want email to work?

That was it, Les. Thanks!