Merging a user

I know you can merge a ticket, but can you merge a ticket? For example
a user gets married and we change her email address to the new name. If
that person had tickets and other history (her email address was her
username) can we merge the two together somehow?

Jonathan Jesse

Network Administrator

Founders Trust Personal Bank

616-575-3776

jjesse@ftpb.com

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I know you can merge a ticket, but can you merge a ticket? For example
a user gets married and we change her email address to the new name. If
that person had tickets and other history (her email address was her
username) can we merge the two together somehow?

Internally, a user is defined by an “id”, not by the username.
Effectively, the username is just used to lookup the id,
so you can change the username and still keep all the old
tickets associated.

  bobg