Merge - everything into one ticket?

RT Users
1

G’day,

Has it happened to anyone else? That is, when merging 2 tickets (using the Links link) that all tickets in all queues became merged to the one ticket?

Of course, this could have been user error but I thought I’d ask if anyone else has experienced such a thing?

Regards,
Mary.

–|\ Mary Cranston WebAdmin
-/------*- Informatics & Communication
_.–._/ CQU Rockhampton Q Aust 4702
v Telephone: +61 7 4930 9029
Website: http://www.infocom.cqu.edu.au/

2

http://lists.fsck.com/pipermail/rt-announce/2001-December/000038.htmlOn Thu, Apr 11, 2002 at 10:52:22AM +1000, Mary Cranston wrote:

G’day,

Has it happened to anyone else? That is, when merging 2 tickets (using the Links link) that all tickets in all queues became merged to the one ticket?

Of course, this could have been user error but I thought I’d ask if anyone else has experienced such a thing?

Regards,
Mary.

=======================================
–|\ Mary Cranston WebAdmin
-/------*- Informatics & Communication
_.–._/ CQU Rockhampton Q Aust 4702
v Telephone: +61 7 4930 9029
Website: http://www.infocom.cqu.edu.au/

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