Just curious…does anyone here actually have a need for mass
tickets? I was just going through my abuse rt queue, and I
thought…“wow…there’s no merge on the bulk page…”.
While we’re at it, some of my users would like to be able to slap a comment
on a bunch of tickets all at once. Currently, their method of doing this is
either to do each ticket manually or (you knew it was coming) to ask me to
do it for them, using the command line.
I’ll echo Rob’s question to Jesse: is there a reason Bulk.html doesn’t have