Having never installed RT on Windows, I can only guess that the Apache
installer creates an Apache user account for the Apache service and that
this account must have r/w access to particular directories in the
filesystem ( at least that’s what the feedback you get seems to indicate
). Have you checked that the MASON_SESSION_PATH is writable by the
CLICK HERE FOR ONLINE SUPPORTFrom: Murali Manohara [mailto:email@example.com]
Sent: Friday, July 28, 2006 11:32 PM
To: David Smithson; firstname.lastname@example.org
Subject: Re: [rt-users] MASON_SESSION_PATH - Win32
Thanks for the reply. But it still am getting the same reply. I think
i need to change the settings in the siteconfig.pm but i do not know
how to do the same.
Just an educated guess that might lead you on the right path: if the
variable inside @.@ is an environment variable ( I know little about
Mason ), then you’d set this variable under My
Now, my other guess is that your Apache service is running under a
account called ‘Apache’ or something and that this user doesn’t
currently have write access to the path defined in the mentioned ENV
variable. Feh. I could be wrong, but hey, it couldn’t hurt to follow
CLICK HERE FOR ONLINE SUPPORT
[mailto:email@example.com] On Behalf Of Murali
Sent: Friday, July 28, 2006 11:04 PM
Subject: [rt-users] MASON_SESSION_PATH - Win32
I am trying to install RT on Win32. Whenever I try to access the RT i
get this error log in apache as “Can’t read and write
@MASON_SESSION_PATH@”. Please loet me know as to where am i supposed
to set the value for the MASON_SESSION_PATH.
Thanks in advance.
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