Mason_data dir contents owned by root

root@lucid:/opt/rt4/var/mason_data# ls -al
total 4
drwxrwx— 4 www-data www-data 1024 2011-05-25 17:21 .
drwxr-xr-x 5 root root 1024 2011-05-20 12:42 …
drwxr-xr-x 2 root root 1024 2011-05-25 17:21 cache
drwxr-xr-x 2 root root 1024 2011-05-25 17:21 obj
I need help to find out why mason_data/{cache,obj} are owned by root.
I removed the dirs and restarted apache2 and they come back with root
as the owner

root@lucid:/opt/rt4/var/mason_data# /etc/init.d/apache2 stop

  • Stopping web server apache2
    … waiting …

    [ OK ]
    root@lucid:/opt/rt4/var/mason_data# ls -al
    total 4
    drwxrwx— 4 www-data www-data 1024 2011-05-25 17:21 .
    drwxr-xr-x 5 root root 1024 2011-05-20 12:42 …
    drwxr-xr-x 2 root root 1024 2011-05-25 17:21 cache
    drwxr-xr-x 2 root root 1024 2011-05-25 17:21 obj
    root@lucid:/opt/rt4/var/mason_data# rm -rf cache obj
    root@lucid:/opt/rt4/var/mason_data# ls -al
    total 2
    drwxrwx— 2 www-data www-data 1024 2011-05-26 11:34 .
    drwxr-xr-x 5 root root 1024 2011-05-20 12:42 …
    root@lucid:/opt/rt4/var/mason_data# /etc/init.d/apache2 start

  • Starting web server apache2
    [ OK ]
    root@lucid:/opt/rt4/var/mason_data# ls -al
    total 4
    drwxrwx— 4 www-data www-data 1024 2011-05-26 11:34 .
    drwxr-xr-x 5 root root 1024 2011-05-20 12:42 …
    drwxr-xr-x 2 root root 1024 2011-05-26 11:34 cache
    drwxr-xr-x 2 root root 1024 2011-05-26 11:34 obj
    root@lucid:/opt/rt4/var/mason_data# ps -ef | grep apache2
    root 2192 1 27 11:34 ? 00:00:04 /usr/sbin/apache2 -k start
    www-data 2195 2192 0 11:34 ? 00:00:00 /usr/sbin/apache2 -k start
    root 2198 1367 0 11:34 pts/0 00:00:00 grep --color=auto apache2
    root@lucid:/opt/rt4/var/mason_data# ps -ef | grep apache2
    root 2192 1 20 11:34 ? 00:00:05 /usr/sbin/apache2 -k start
    www-data 2195 2192 0 11:34 ? 00:00:00 /usr/sbin/apache2 -k start
    www-data 2199 2192 2 11:34 ? 00:00:00 /usr/sbin/apache2 -k start
    www-data 2200 2192 2 11:34 ? 00:00:00 /usr/sbin/apache2 -k start
    root 2256 1367 0 11:34 pts/0 00:00:00 grep --color=auto apache2
    root@lucid:/opt/rt4/var/mason_data#

Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?

root@lucid:/opt/rt4/var/mason_data# ls -al
total 4
drwxrwx— 4 www-data www-data 1024 2011-05-25 17:21 .
drwxr-xr-x 5 root root 1024 2011-05-20 12:42 …
drwxr-xr-x 2 root root 1024 2011-05-25 17:21 cache
drwxr-xr-x 2 root root 1024 2011-05-25 17:21 obj
I need help to find out why mason_data/{cache,obj} are owned by root.
I removed the dirs and restarted apache2 and they come back with root
as the owner

Check your apache config. Mostly likely you’re loading the RT configs
before the User/Group lines which means the initial setup gets done as
root instead the web user.

-kevin

root@lucid:/opt/rt4/var/mason_data# ls -al
total 4
drwxrwx— 4 www-data www-data 1024 2011-05-25 17:21 .
drwxr-xr-x 5 root root 1024 2011-05-20 12:42 …
drwxr-xr-x 2 root root 1024 2011-05-25 17:21 cache
drwxr-xr-x 2 root root 1024 2011-05-25 17:21 obj
I need help to find out why mason_data/{cache,obj} are owned by root.
I removed the dirs and restarted apache2 and they come back with root
as the owner

Check your apache config. Mostly likely you’re loading the RT configs
before the User/Group lines which means the initial setup gets done as
root instead the web user.

root@lucid:/etc/apache2# cat /etc/apache2/envvars

export APACHE_RUN_USER=www-data
export APACHE_RUN_GROUP=www-data

root@lucid:/etc/apache2# egrep -n “^User|^Group” apache2.conf
145:User ${APACHE_RUN_USER}
146:Group ${APACHE_RUN_GROUP}

root@lucid:/etc/apache2# grep -n ^Include apache2.conf
204:Include /etc/apache2/mods-enabled/.load
205:Include /etc/apache2/mods-enabled/
.conf
208:Include /etc/apache2/httpd.conf
211:Include /etc/apache2/ports.conf
233:Include /etc/apache2/conf.d/
236:Include /etc/apache2/sites-enabled/

User is defined on line 145 and on line 236
/etc/apache2/sites-enabled/ dir is included.

Here is the conf for webrt. So it is included after User and Group are defined

root@lucid:/etc/apache2# cat /etc/apache2/sites-enabled/webrt
<VirtualHost *:80>
### Optional apache logs for RT
ErrorLog /var/log/apache2/rt.error
TransferLog /var/log/apache2/rt.access
LogLevel debug

           AddDefaultCharset UTF-8

           DocumentRoot "/opt/rt4/share/html"
           <Location />
               Order allow,deny
               Allow from all

               SetHandler perl-script
               PerlResponseHandler Plack::Handler::Apache2
               PerlSetVar psgi_app /opt/rt4/sbin/rt-server
           </Location>
           <Perl>
               use Plack::Handler::Apache2;
               Plack::Handler::Apache2->preload("/opt/rt4/sbin/rt-server");
           </Perl>
       </VirtualHost>

-kevin

root@lucid:/opt/rt4/var/mason_data# /etc/init.d/apache2 stop

  • Stopping web server apache2
    … waiting …

    [ OK ]
    root@lucid:/opt/rt4/var/mason_data# ls -al
    total 4
    drwxrwx— 4 www-data www-data 1024 2011-05-25 17:21 .
    drwxr-xr-x 5 root root 1024 2011-05-20 12:42 …
    drwxr-xr-x 2 root root 1024 2011-05-25 17:21 cache
    drwxr-xr-x 2 root root 1024 2011-05-25 17:21 obj
    root@lucid:/opt/rt4/var/mason_data# rm -rf cache obj
    root@lucid:/opt/rt4/var/mason_data# ls -al
    total 2
    drwxrwx— 2 www-data www-data 1024 2011-05-26 11:34 .
    drwxr-xr-x 5 root root 1024 2011-05-20 12:42 …
    root@lucid:/opt/rt4/var/mason_data# /etc/init.d/apache2 start

  • Starting web server apache2
    [ OK ]
    root@lucid:/opt/rt4/var/mason_data# ls -al
    total 4
    drwxrwx— 4 www-data www-data 1024 2011-05-26 11:34 .
    drwxr-xr-x 5 root root 1024 2011-05-20 12:42 …
    drwxr-xr-x 2 root root 1024 2011-05-26 11:34 cache
    drwxr-xr-x 2 root root 1024 2011-05-26 11:34 obj
    root@lucid:/opt/rt4/var/mason_data# ps -ef | grep apache2
    root 2192 1 27 11:34 ? 00:00:04 /usr/sbin/apache2 -k start
    www-data 2195 2192 0 11:34 ? 00:00:00 /usr/sbin/apache2 -k start
    root 2198 1367 0 11:34 pts/0 00:00:00 grep --color=auto apache2
    root@lucid:/opt/rt4/var/mason_data# ps -ef | grep apache2
    root 2192 1 20 11:34 ? 00:00:05 /usr/sbin/apache2 -k start
    www-data 2195 2192 0 11:34 ? 00:00:00 /usr/sbin/apache2 -k start
    www-data 2199 2192 2 11:34 ? 00:00:00 /usr/sbin/apache2 -k start
    www-data 2200 2192 2 11:34 ? 00:00:00 /usr/sbin/apache2 -k start
    root 2256 1367 0 11:34 pts/0 00:00:00 grep --color=auto apache2
    root@lucid:/opt/rt4/var/mason_data#


Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?

Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?

chown -R www-data:www-data /opt/rt4/var/mason_data/*

I know it’s more of a “patch” than a “fix”, but… this is how I’m handling
this problem on my end (yea, I ran into it too), and unless I manually
remove the mason_data info, it seems to solve my problems. That’s just how
I’ve solved it… I’m sure there’s better ways probably.On Thu, May 26, 2011 at 12:49 PM, Asif Iqbal vadud3@gmail.com wrote:

On Thu, May 26, 2011 at 12:01 PM, Kevin Falcone falcone@bestpractical.com wrote:

On Thu, May 26, 2011 at 11:37:24AM -0400, Asif Iqbal wrote:

root@lucid:/opt/rt4/var/mason_data# ls -al
total 4
drwxrwx— 4 www-data www-data 1024 2011-05-25 17:21 .
drwxr-xr-x 5 root root 1024 2011-05-20 12:42 …
drwxr-xr-x 2 root root 1024 2011-05-25 17:21 cache
drwxr-xr-x 2 root root 1024 2011-05-25 17:21 obj
I need help to find out why mason_data/{cache,obj} are owned by root.
I removed the dirs and restarted apache2 and they come back with root
as the owner

Check your apache config. Mostly likely you’re loading the RT configs
before the User/Group lines which means the initial setup gets done as
root instead the web user.

root@lucid:/etc/apache2# cat /etc/apache2/envvars

export APACHE_RUN_USER=www-data
export APACHE_RUN_GROUP=www-data

root@lucid:/etc/apache2# egrep -n “^User|^Group” apache2.conf
145:User ${APACHE_RUN_USER}
146:Group ${APACHE_RUN_GROUP}

root@lucid:/etc/apache2# grep -n ^Include apache2.conf
204:Include /etc/apache2/mods-enabled/.load
205:Include /etc/apache2/mods-enabled/
.conf
208:Include /etc/apache2/httpd.conf
211:Include /etc/apache2/ports.conf
233:Include /etc/apache2/conf.d/
236:Include /etc/apache2/sites-enabled/

User is defined on line 145 and on line 236
/etc/apache2/sites-enabled/ dir is included.

Here is the conf for webrt. So it is included after User and Group are
defined

root@lucid:/etc/apache2# cat /etc/apache2/sites-enabled/webrt
<VirtualHost *:80>
### Optional apache logs for RT
ErrorLog /var/log/apache2/rt.error
TransferLog /var/log/apache2/rt.access
LogLevel debug

          AddDefaultCharset UTF-8

          DocumentRoot "/opt/rt4/share/html"
          <Location />
              Order allow,deny
              Allow from all

              SetHandler perl-script
              PerlResponseHandler Plack::Handler::Apache2
              PerlSetVar psgi_app /opt/rt4/sbin/rt-server
          </Location>
          <Perl>
              use Plack::Handler::Apache2;

Plack::Handler::Apache2->preload(“/opt/rt4/sbin/rt-server”);

-kevin

root@lucid:/opt/rt4/var/mason_data# /etc/init.d/apache2 stop

  • Stopping web server apache2
    … waiting …

    [ OK ]
    root@lucid:/opt/rt4/var/mason_data# ls -al
    total 4
    drwxrwx— 4 www-data www-data 1024 2011-05-25 17:21 .
    drwxr-xr-x 5 root root 1024 2011-05-20 12:42 …
    drwxr-xr-x 2 root root 1024 2011-05-25 17:21 cache
    drwxr-xr-x 2 root root 1024 2011-05-25 17:21 obj
    root@lucid:/opt/rt4/var/mason_data# rm -rf cache obj
    root@lucid:/opt/rt4/var/mason_data# ls -al
    total 2
    drwxrwx— 2 www-data www-data 1024 2011-05-26 11:34 .
    drwxr-xr-x 5 root root 1024 2011-05-20 12:42 …
    root@lucid:/opt/rt4/var/mason_data# /etc/init.d/apache2 start

  • Starting web server apache2
    [ OK ]
    root@lucid:/opt/rt4/var/mason_data# ls -al
    total 4
    drwxrwx— 4 www-data www-data 1024 2011-05-26 11:34 .
    drwxr-xr-x 5 root root 1024 2011-05-20 12:42 …
    drwxr-xr-x 2 root root 1024 2011-05-26 11:34 cache
    drwxr-xr-x 2 root root 1024 2011-05-26 11:34 obj
    root@lucid:/opt/rt4/var/mason_data# ps -ef | grep apache2
    root 2192 1 27 11:34 ? 00:00:04 /usr/sbin/apache2 -k
    start
    www-data 2195 2192 0 11:34 ? 00:00:00 /usr/sbin/apache2 -k
    start
    root 2198 1367 0 11:34 pts/0 00:00:00 grep --color=auto
    apache2
    root@lucid:/opt/rt4/var/mason_data# ps -ef | grep apache2
    root 2192 1 20 11:34 ? 00:00:05 /usr/sbin/apache2 -k
    start
    www-data 2195 2192 0 11:34 ? 00:00:00 /usr/sbin/apache2 -k
    start
    www-data 2199 2192 2 11:34 ? 00:00:00 /usr/sbin/apache2 -k
    start
    www-data 2200 2192 2 11:34 ? 00:00:00 /usr/sbin/apache2 -k
    start
    root 2256 1367 0 11:34 pts/0 00:00:00 grep --color=auto
    apache2
    root@lucid:/opt/rt4/var/mason_data#


Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?


Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?

root@lucid:/opt/rt4/var/mason_data# ls -al
total 4
drwxrwx— 4 www-data www-data 1024 2011-05-25 17:21 .
drwxr-xr-x 5 root root 1024 2011-05-20 12:42 …
drwxr-xr-x 2 root root 1024 2011-05-25 17:21 cache
drwxr-xr-x 2 root root 1024 2011-05-25 17:21 obj
I need help to find out why mason_data/{cache,obj} are owned by root.
I removed the dirs and restarted apache2 and they come back with root
as the owner

Check your apache config. Mostly likely you’re loading the RT configs
before the User/Group lines which means the initial setup gets done as
root instead the web user.

root@lucid:/etc/apache2# cat /etc/apache2/envvars

export APACHE_RUN_USER=www-data
export APACHE_RUN_GROUP=www-data

root@lucid:/etc/apache2# egrep -n “^User|^Group” apache2.conf
145:User ${APACHE_RUN_USER}
146:Group ${APACHE_RUN_GROUP}

root@lucid:/etc/apache2# grep -n ^Include apache2.conf
204:Include /etc/apache2/mods-enabled/.load
205:Include /etc/apache2/mods-enabled/
.conf
208:Include /etc/apache2/httpd.conf
211:Include /etc/apache2/ports.conf
233:Include /etc/apache2/conf.d/
236:Include /etc/apache2/sites-enabled/

User is defined on line 145 and on line 236
/etc/apache2/sites-enabled/ dir is included.

Here is the conf for webrt. So it is included after User and Group are defined

root@lucid:/etc/apache2# cat /etc/apache2/sites-enabled/webrt
<VirtualHost *:80>
### Optional apache logs for RT
ErrorLog /var/log/apache2/rt.error
TransferLog /var/log/apache2/rt.access
LogLevel debug

          AddDefaultCharset UTF-8

          DocumentRoot "/opt/rt4/share/html"
          <Location />
              Order allow,deny
              Allow from all

              SetHandler perl-script
              PerlResponseHandler Plack::Handler::Apache2
              PerlSetVar psgi_app /opt/rt4/sbin/rt-server
          </Location>
          <Perl>
              use Plack::Handler::Apache2;
              Plack::Handler::Apache2->preload("/opt/rt4/sbin/rt-server");
          </Perl>
      </VirtualHost>

-kevin

root@lucid:/opt/rt4/var/mason_data# /etc/init.d/apache2 stop

  • Stopping web server apache2
    … waiting …

    [ OK ]
    root@lucid:/opt/rt4/var/mason_data# ls -al
    total 4
    drwxrwx— 4 www-data www-data 1024 2011-05-25 17:21 .
    drwxr-xr-x 5 root root 1024 2011-05-20 12:42 …
    drwxr-xr-x 2 root root 1024 2011-05-25 17:21 cache
    drwxr-xr-x 2 root root 1024 2011-05-25 17:21 obj
    root@lucid:/opt/rt4/var/mason_data# rm -rf cache obj
    root@lucid:/opt/rt4/var/mason_data# ls -al
    total 2
    drwxrwx— 2 www-data www-data 1024 2011-05-26 11:34 .
    drwxr-xr-x 5 root root 1024 2011-05-20 12:42 …
    root@lucid:/opt/rt4/var/mason_data# /etc/init.d/apache2 start

  • Starting web server apache2
    [ OK ]
    root@lucid:/opt/rt4/var/mason_data# ls -al
    total 4
    drwxrwx— 4 www-data www-data 1024 2011-05-26 11:34 .
    drwxr-xr-x 5 root root 1024 2011-05-20 12:42 …
    drwxr-xr-x 2 root root 1024 2011-05-26 11:34 cache
    drwxr-xr-x 2 root root 1024 2011-05-26 11:34 obj
    root@lucid:/opt/rt4/var/mason_data# ps -ef | grep apache2
    root 2192 1 27 11:34 ? 00:00:04 /usr/sbin/apache2 -k start
    www-data 2195 2192 0 11:34 ? 00:00:00 /usr/sbin/apache2 -k start
    root 2198 1367 0 11:34 pts/0 00:00:00 grep --color=auto apache2
    root@lucid:/opt/rt4/var/mason_data# ps -ef | grep apache2
    root 2192 1 20 11:34 ? 00:00:05 /usr/sbin/apache2 -k start
    www-data 2195 2192 0 11:34 ? 00:00:00 /usr/sbin/apache2 -k start
    www-data 2199 2192 2 11:34 ? 00:00:00 /usr/sbin/apache2 -k start
    www-data 2200 2192 2 11:34 ? 00:00:00 /usr/sbin/apache2 -k start
    root 2256 1367 0 11:34 pts/0 00:00:00 grep --color=auto apache2
    root@lucid:/opt/rt4/var/mason_data#

I found the answer in here

http://requesttracker.wikia.com/wiki/PostQuestionsHere

I forgot to configure with those switches.

root@lucid:~# ./configure --with-web-user=www-data --with-web-group=www-data

Now mason_data/{cache,obj} are showing owned by www-data.

Thanks Ruslan for that wiki!


Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?


Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?

Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?