Malformed multipart POST

RT Users
1

Server: Ubuntu 14.04LTS running latest patches from Ubuntu, RT 4.4.1

Has anyone seen this happen to them recently?

[Fri Feb 17 13:07:09.936850 2017] [perl:error] [pid 7243:tid 2739473216] [client REDACTED:56472] Malformed multipart POST\n, referer: http://helpdesk.ogp.qvii.com/Ticket/Update.html?Action=Respond;id=10009
[Fri Feb 17 13:08:52.455455 2017] [perl:error] [pid 7243:tid 2781436736] [client REDACTED:56502] Malformed multipart POST\n, referer: http://helpdesk.ogp.qvii.com/Ticket/Update.html?Action=Respond;id=10009

I’ve only been applying “apt-get” updates to the system, but no CPAN updates. From what I’ve read it’s looking like I might need to update my Perl modules. It doesn’t seem to be browser specific as I’m seeing it with both Internet Explorer and Firefox.

Thanks!

Stephen Cena
Senior Systems Administrator
Quality Vision International, Inc.
Phone: (585) 544-0450 x300
To notify helpdesk: http://helpdesk.ogp.qvii.com or email: hd-general@qvii.commailto:hd-general@qvii.com
To report email issues: postmaster@qvii.commailto:postmaster@qvii.com

2

It appears that this was related to cache issues. Desktop and server. I cleared out my Mason cache on my RT installs and flushed all browser cache on the desktops and that seems to have resolved the issue.