Hello list,
I would like to use RT as a method to email research participants . I
would need to have RT pull in some information about research
participants.
Does anyone have a good tutorial for having RT use the email address in
a query to pull in and display information in a block like basics.
I would think that when a ticket was display, a sql query could fire
off and display a block with the data returned.
Has anyone done anything like this? I have experience with perl, I
think I could code it if someone could tell me where to start or give me
an example.
Thank you,
Michael
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