Making RT go

RT Users
1

I installed Fedora Core 7 and did a “yum install rt3”.
FedoraCore5InstallGuide - Request Tracker Wiki says after
this step to restart httpd, and then later starts talking about clicking
on stuff. Well, after restarting httpd, I just get the default Fedora
test page.

What more is needed to make this work?

2

See bullet point four.

2.1 Installation Locations
* /etc/rt3 - RT3 configuration files
* /etc/httpd/conf.d/rt3.conf - RT3 configuration file for apache
* /usr/sbin/rt3-* - RT3 “helper” applications
* /usr/share/doc/rt3 - documentation
* /var/www/rt3 - installed files for RT3 to be accessed via the web
interface

The documentation should walk you through a few steps. You need to edit
the config files for RT and your web server before the web server knows
where your RT lives. I would imagine it will walk you through databse
setup too, although I always install from source.

John Oliver wrote:

I installed Fedora Core 7 and did a “yum install rt3”.
FedoraCore5InstallGuide - Request Tracker Wiki says after
this step to restart httpd, and then later starts talking about clicking
on stuff. Well, after restarting httpd, I just get the default Fedora
test page.

What more is needed to make this work?

Drew Barnes
Applications Analyst
Network Resources Department
Raymond Walters College
University of Cincinnati