Making CLI display newly created tickets ids

RT Developers
1

Hi,

I thought it might be useful if the cli displayed the ID of the ticket it creates. It might be then used eg. to correspond on a ticket from the script. Unfortunately, sometimes the CLI just displays:

Ticket new updated

The fault is actually on server’s side and can be fixed by changing the following line in REST/1.0/Forms/ticket/default:

push(@comments, "# Ticket $id updated.") unless @comments;

into

push(@comments, "# Ticket ".$ticket->Id." updated.") unless @comments;

Hope this helps.
Przemek

2

Thanks for the bug report and fix. I’ve fowarded it to rt-bugs@fsck.com
for later inclusion into RT. In the future, please don’t CC both
rt-users and rt-devel. The cross-talk can occasionally get to be too
much. Just sending to rt-devel and BCCing rt-bugs ought to do it.

But anyway, thanks!

JesseOn Wed, Oct 01, 2003 at 02:41:16PM +0200, Przemyslaw Jaroszewski wrote:

Hi,

I thought it might be useful if the cli displayed the ID of the ticket it
creates. It might be then used eg. to correspond on a ticket from the
script. Unfortunately, sometimes the CLI just displays:

Ticket new updated

The fault is actually on server’s side and can be fixed by changing the
following line in REST/1.0/Forms/ticket/default:

push(@comments, “# Ticket $id updated.”) unless @comments;

into

push(@comments, “# Ticket “.$ticket->Id.” updated.”) unless @comments;

Hope this helps.
Przemek

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