Apparently this isn’t a bug, was wondering if any of you have run into the
following scenario:
I am trying to upgrade from version 3.6.11 to the most recent. When
running make upgrade-database, it errors out with the following:
DBI connect(‘dbname=rt3;host=
localhost’,‘rt_user’,…) failed: Access denied for user ‘rt_user’@‘localhost’
(using password: YES) at
/usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm line 103
Connect Failed Access denied for user ‘rt_user’@‘localhost’ (using
password: YES)
at /home/jared/rt-4.0.4/sbin/…/lib/RT.pm line 165
make: *** [upgrade-database] Error 255
I have verified that I can access the mysql server with the user and
password that I am using, so I am at a loss as to what to do here.
Apparently this isn’t a bug, was wondering if any of you have run into the following scenario:
I am trying to upgrade from version 3.6.11 to the most recent. When running make
upgrade-database, it errors out with the following:
DBI connect(‘dbname=rt3;host=
localhost’,‘rt_user’,…) failed: Access denied for user ‘rt_user’@‘localhost’ (using
password: YES) at /usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm line 103
Connect Failed Access denied for user ‘rt_user’@‘localhost’ (using password: YES)
at /home/jared/rt-4.0.4/sbin/…/lib/RT.pm line 165
make: *** [upgrade-database] Error 255
I have verified that I can access the mysql server with the user and password that I am using,
so I am at a loss as to what to do here.
Unfortunately, you’ve cut out all the interesting things, such as what
upgrade-database says at the beginning about how the connection is
going to happen. Also, you’ve not shown how you connect successfully.
Without that information, anything would be a guess. My guess is that
you’ve granted your rights to rt_user on a different host.
-kevin
Yeah, um, since I’ve been doing this for 11 years, I am pretty certain I
know where and what I granted privileges too. I did actually solve the
problem by making sure that the RT_SiteConfig.pm had the correct settings.On Fri, Nov 18, 2011 at 8:06 AM, Kevin Falcone falcone@bestpractical.comwrote:
On Thu, Nov 17, 2011 at 01:31:17PM -0800, Jared Griffith wrote:
Apparently this isn’t a bug, was wondering if any of you have run
into the following scenario:
I am trying to upgrade from version 3.6.11 to the most recent. When
running make
upgrade-database, it errors out with the following:
DBI connect(‘dbname=rt3;host=
localhost’,‘rt_user’,…) failed: Access denied for user ‘rt_user’@‘localhost’
(using
password: YES) at /usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm
line 103
Connect Failed Access denied for user ‘rt_user’@‘localhost’ (using
password: YES)
at /home/jared/rt-4.0.4/sbin/…/lib/RT.pm line 165
make: *** [upgrade-database] Error 255
I have verified that I can access the mysql server with the user and
password that I am using,
so I am at a loss as to what to do here.
Unfortunately, you’ve cut out all the interesting things, such as what
upgrade-database says at the beginning about how the connection is
going to happen. Also, you’ve not shown how you connect successfully.
Without that information, anything would be a guess. My guess is that
you’ve granted your rights to rt_user on a different host.
-kevin
RT Training Sessions (http://bestpractical.com/services/training.html)
- Barcelona, Spain — November 28 & 29, 2011
Yeah, um, since I’ve been doing this for 11 years, I am pretty certain I know where and what I
granted privileges too. I did actually solve the problem by making sure that the
RT_SiteConfig.pm had the correct settings.
Glad to hear it was just a configuration problem and not an RT bug.
-kevin> On Fri, Nov 18, 2011 at 8:06 AM, Kevin Falcone <[1]falcone@bestpractical.com> wrote:
On Thu, Nov 17, 2011 at 01:31:17PM -0800, Jared Griffith wrote:
> Apparently this isn't a bug, was wondering if any of you have run into the following
scenario:
>
> I am trying to upgrade from version 3.6.11 to the most recent. When running make
> upgrade-database, it errors out with the following:
>
> DBI connect('dbname=rt3;host=
> localhost','rt_user',...) failed: Access denied for user 'rt_user'@'localhost' (using
> password: YES) at /usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm line 103
> Connect Failed Access denied for user 'rt_user'@'localhost' (using password: YES)
> at /home/jared/rt-4.0.4/sbin/../lib/RT.pm line 165
> make: *** [upgrade-database] Error 255
>
> I have verified that I can access the mysql server with the user and password that I am
using,
> so I am at a loss as to what to do here.
>
Unfortunately, you've cut out all the interesting things, such as what
upgrade-database says at the beginning about how the connection is
going to happen. Also, you've not shown how you connect successfully.
Without that information, anything would be a guess. My guess is that
you've granted your rights to rt_user on a different host.
-kevin