Make all users Privileged users

I am currently using RT3.8.8 with external auth with no external users.
And was wondering was there a way to make all users privileged upon auto
create. I plan on using this with our QA department and we want the
developers and contractors to be able to pickup tickets. Or would it
just be easier to write a job that runs hourly and makes all users
privileged.

–Bernard

Bernard,

Try Set($AutoCreate, ‘Privileged’); in your RT_SiteConfig.pm file.

Kenn
LBNLOn Fri, May 21, 2010 at 9:08 AM, Bernard McCormack bmccormack@nextjump.comwrote:

I am currently using RT3.8.8 with external auth with no external users.
And was wondering was there a way to make all users privileged upon auto
create. I plan on using this with our QA department and we want the
developers and contractors to be able to pickup tickets. Or would it just
be easier to write a job that runs hourly and makes all users privileged.

–Bernard

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