Mailgate throws up on empty message?

Hello RT gurus,

this happened on RT3.0.12 - any idea what might have caused this?

procmail: Executing "rt-mailgate,–queue,Incident
Reports,–action,correspond,–url,https://localhost/rt3/"
RT server error.

The RT server which handled your email did not behave as expected. It
said:

[…]
no value sent for required parameter ‘message’

Trace begun at
/var/opt/rt3/mason_data/obj/standard/REST/1.0/NoAuth/mail-gateway line 22
HTML::Mason::Commands::ANON at
/opt/perl/lib/site_perl/5.8.4/HTML/Mason/Component.pm line 134
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x1e6d784)’)
called at /opt/perl/lib/site_perl/5.8.4/HTML/Mason/Request.pm line 1069
eval {…} at /opt/perl/lib/site_perl/5.8.4/HTML/Mason/Request.pm line 1068
HTML::Mason::Request::comp(undef, undef, undef) called at
/opt/perl/lib/site_perl/5.8.4/HTML/Mason/Request.pm line 338
eval {…} at /opt/perl/lib/site_perl/5.8.4/HTML/Mason/Request.pm line 338
eval {…} at /opt/perl/lib/site_perl/5.8.4/HTML/Mason/Request.pm line 297
HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0x2016e88)’)
called at /opt/perl/lib/site_perl/5.8.4/HTML/Mason/ApacheHandler.pm line 134
eval {…} at /opt/perl/lib/site_perl/5.8.4/HTML/Mason/ApacheHandler.pm
line
134HTML::Mason::Request::ApacheHandler::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0x2016e88)’)
called at /opt/perl/lib/site_perl/5.8.4/HTML/Mason/ApacheHandler.pm line 792
HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(0xd51298)’,
‘Apache=SCALAR(0x21c62cc)’) called at /opt/rt3/bin/webmux.pl line 138
eval {…} at /opt/rt3/bin/webmux.pl line 138
RT::Mason::handler(‘Apache=SCALAR(0x21c62cc)’) called at /dev/null line 0
eval {…} at /dev/null line 0

The file
/var/opt/rt3/mason_data/obj/standard/REST/1.0/NoAuth/mail-gateway is
attached.

As far as I understand, the message should have been empty (nothing from
<>). Well, it was not - so what went wrong?

Best regards,

Ruediger Riediger

Dr. Ruediger Riediger Sun Microsystems GmbH
NSG - SunCERT Komturstr. 18a
mailto:Ruediger.Riediger@Sun.com D-12099 Berlin
NOTICE: This email message is for the sole use of the intended
recipient(s) and may contain confidential and privileged information.
Any unauthorized review, use, disclosure or distribution is prohibited.
If you are not the intended recipient, please contact the sender by
reply email and destroy all copies of the original message.
PGP 2048RSA/0x2C5020E9 964C E189 0FF0 8882 2BAB 65E2 6912 1FF2

mail-gateway (4.58 KB)