Hello All,
I have reviewed the lists and although the issues has been raised I can’t
seem to find if anyone has solved it.
3.0.7_01
openign a new ticket using the mailgate with the following alias lines:
Phyiscal.Plant: “|/etc/smrsh/rt-mailgate --debug --queue
Physical Plant --action correspond --url http://tickets.gnaps.com/”
Physical.Plant-comment: “|/etc/smrsh/rt-mailgate --debug --queue
Physical Plant --action comment --url http://tickets.gnaps.com/”
yields this error in the maillog:
Jan 21 11:44:21 tickets sendmail[28821]: i0LGiL3E028820:
to=“|/etc/smrsh/rt-mailgate --debug --queue Physical Plant --action
correspond --url http://tickets.gnaps.com/”,
ctladdr=Phyiscal.Plant@tickets.gnaps.com (8/0), delay=00:00:00,
xdelay=00:00:00, mailer=prog, pri=31169, dsn=4.0.0, stat=Deferred: prog
mailer (/usr/sbin/smrsh) exited with EX_TEMPFAIL
And this in the messages log:
Jan 21 11:44:21 tickets RT: Encode::Guess failed: ; fallback to iso-8859-1
(/opt/rt3/lib/RT/I18N.pm:372)
Does anyone have any clues?
-vb