Mailgate: Error when procesing incoming mail

RT Users
1

We are on RT 3.4.2 and are experiencing problems with Mailgate, which retrieves mails through fetchmail.

Fetchmail command:
poll mail.domain.com proto pop3: username mailuser@domain.com password 123456 mda “/usr/bin/perl /opt/rt3/bin/rt-mailgate --debug --url http://tickets.domain.com --queue support --action correspond”

Error message:
Can’t locate object method “init” via package “MIME::Decoder::QuotedPrint” at /usr/lib/perl5/5.8.4/MIME/Decoder.pm line 179.
We are using the latest “MIME-tools” and “MIME::Base64”

Any clues are appreciated,

Thanks in advance,

Manfred Koroschetz

2

We are on RT 3.4.2 and are experiencing problems with Mailgate, which retrieves mails through fetchmail.

Fetchmail command:
poll mail.domain.com proto pop3: username mailuser@domain.com password 123456 mda “/usr/bin/perl /opt/rt3/bin/rt-mailgate --debug --url http://tickets.domain.com --queue support --action correspond”

Error message:
Can’t locate object method “init” via package “MIME::Decoder::QuotedPrint” at /usr/lib/perl5/5.8.4/MIME/Decoder.pm line 179.
We are using the latest “MIME-tools” and “MIME::Base64”

Any clues are appreciated,

Thanks in advance,

Manfred Koroschetz