“DFCSE” == Daniel F Chief Security Engineer <-" email@example.com> writes:
DFCSE> Has anyone on this list run into a mail loop with another
DFCSE> autoresponder. Is there someway to setup RT or Sendmail to
DFCSE> detect the loop and stop sending mail to the autoresponder.
What version of RT?
I actually had some Klez variang hit my support queue with the return
address as the other address to which it listens, resulting in about
45,000+ attachments to one particular ticket, and a very full mail
queue and mailboxes for the admins. Not a pretty sight.
It turned out to be a bug in the 2.0.14 loop detector (or somewhere
along the chain of code that comprizes it.)
Now, if this autoresponder discards the entire original mail and
creates a new one with its contents, then you’re hosed. There’s no
way to detect that it was in response to something you sent…
Vivek Khera, Ph.D. Khera Communications, Inc.
Internet: khera@kciLink.com Rockville, MD +1-240-453-8497
AIM: vivekkhera Y!: vivek_khera http://www.khera.org/~vivek/