Problem: our RT system often get tickets with a large number of
email addresses in the CC list. Because the formatting (in 3.0.x)
uses the “
” tag, these appear on a single unbroken line,
causing the whole window to be wide, requiring sideways scrolling.
Solution: I modified Ticket/Elements/ShowTransaction to remove
thesetags, and modified Ticket/Elements/ShowMessageHeaders
to put in breaks (
) after each header. Now the long lines
I’ve tested it with 3.0.10 and 3.0.11. If you are interested,
I can send a patch file.
John Bartelt bartelt@SLAC.Stanford.edu
Stanford Linear Accelerator Center 650-926-4591
2575 Sand Hill Road
Menlo Park, CA 94025 office: SCS room 380