Hello. I have just installed RT and so far so good.
I’m a little confused as to how to set up the mail
gateway.
I have installed RT on an internal server and all of
the company mail resides on an Exchange server outside
the local network. I have a dedicated support email
address on this Exchange server that I would like to
end up in RT.
I apologise if I’ve missed some documentation, however
most docs I’ve read assume access to a *nix system for
mail. Is there a way I can pipe mail from fetchmail to
the mail gateway program?
Is anyone else in this situation and have a soluntion
or instructions on how to do this?
Thank you kindy for any help. Ang
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I was dealing with the same problem using MSEX.
In my company, IMAP and POP are disabled. If it’s your case, use Exim as it use SMTP to send or fetch mail. (YES SMTP protocol can be use by a mail client to send and receive mail).
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