LogToFile set to debug and nothing in rt.log file

RT Users
1

Hi,

I have
Set($LogToFile , ‘debug’);
in my RT_SiteConfig.pm file and nothing shows up in rt.log as users access
RT. The only message in there is a “Successful login” message for each user
that logs in.

Should there be more RT debugging log messages in there?

Thanks,
Don

2

Apparently “debug” does not do much unless you update or create a ticket.

It is unfortunate that there appears to be no debug capability for accessing
records even though there’s lots going on under the hood with rt for that
simple functionality.
For example, nothing shows up in the rt log if you just click on a ticket
you own. It would be great if you could trace RT’s actions for these simple
functions.

Don