I posted this a few weeks ago, but I wasn’t able
to follow up then. Sorry for the repeat.
I had a similar problem a while back.
Very simple but have to tried clicking “logout” and then logging back in again? It worked for me.
If not, try searching the archives for sessions table.
Cheers
Alex
Me too. I just upgraded our 3.06 to 3.11. Internet Explorer users have
this problem while users of Mozilla Firefox do not.
I tried the 3.2.2 release and the problem exists there too.
Like Jeff I have carefully examined the configuration of IE with regard
to cookie handling without finding any fault. Has anyone encountered/
resoved this?
Thanks,
Stephen Foster
[mailto:rt-users-bounces@lists.bestpractical.com]On Behalf Of Jeff
Brooks-ManasSent: 12 October 2004 15:16
To: Niels Bakker
Cc: rt-users@lists.bestpractical.com
Subject: RE: [rt-users] Login screen popping up after each request for a
newscreen
Thanks for your reply.
I’m not blocking cookies, and I turned off the popup blocker. I’m not
getting cookies from that site for some reason.
Any other thoughts would be appreciated.
Thanks again!
Jeff
From: Niels Bakker [mailto:niels=rt@bakker.net]
Sent: Tuesday, October 12, 2004 4:16 AM
To: Jeff Brooks-Manas
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Login screen popping up after each request for a
new screen
I’m using RT 3.0.12 on Windows 2000. Every time I switch screens, I’m
prompted to enter my username and password. This happens in IE6 only,
Firefox works great. I’ve tried changing cookie settings, and I’ve
added
the RT server to the list of trusted sites, but that doesn’t help.
Check your IE6 security zone settings, you’re probably still blocking
cookies (e.g. are you using a popup blocker?)
-- Niels.
Jeff Brooks-Manas - Sr. IT Coordinator
Raines, Melton & Carella, Inc.
2001 N. Main St., Suite 400
Walnut Creek, CA 94596
(925) 627-4136 (direct)
(925) 299-6733 (office)
(925) 299-6736 (fax)
jbrooks-manas@rmcengr.com
http://www.rmcengr.com
Innovative Solutions for Water and the Environment.
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Be sure to check out the RT wiki at http://wiki.bestpractical.com
Very simple but have to tried clicking “logout” and then logging
back in again? It worked for me…
Alex
I saw that and tried it before posting. It didn’t work for me 
Stephen
[mailto:rt-users-bounces@lists.bestpractical.com]On Behalf Of Stephen
FosterSent: 26 October 2004 15:36
To: rt-users@lists.bestpractical.com
Subject: RE: [rt-users] Login screen popping up after each request for
anewscreen
Me too. I just upgraded our 3.06 to 3.11. Internet Explorer users have
this problem while users of Mozilla Firefox do not.
I tried the 3.2.2 release and the problem exists there too.
Like Jeff I have carefully examined the configuration of IE with regard
to cookie handling without finding any fault. Has anyone encountered/
resoved this?
Thanks,
Stephen Foster
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com]On Behalf Of Jeff
Brooks-Manas
Sent: 12 October 2004 15:16
To: Niels Bakker
Cc: rt-users@lists.bestpractical.com
Subject: RE: [rt-users] Login screen popping up after each request for a
newscreen
Thanks for your reply.
I’m not blocking cookies, and I turned off the popup blocker. I’m not
getting cookies from that site for some reason.
Any other thoughts would be appreciated.
Thanks again!
Jeff
From: Niels Bakker [mailto:niels=rt@bakker.net]
Sent: Tuesday, October 12, 2004 4:16 AM
To: Jeff Brooks-Manas
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Login screen popping up after each request for a
new screen
I’m using RT 3.0.12 on Windows 2000. Every time I switch screens, I’m
prompted to enter my username and password. This happens in IE6 only,
Firefox works great. I’ve tried changing cookie settings, and I’ve
added
the RT server to the list of trusted sites, but that doesn’t help.
Check your IE6 security zone settings, you’re probably still blocking
cookies (e.g. are you using a popup blocker?)
-- Niels.
Jeff Brooks-Manas - Sr. IT Coordinator
Raines, Melton & Carella, Inc.
2001 N. Main St., Suite 400
Walnut Creek, CA 94596
(925) 627-4136 (direct)
(925) 299-6733 (office)
(925) 299-6736 (fax)
jbrooks-manas@rmcengr.com
http://www.rmcengr.com
Innovative Solutions for Water and the Environment.
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Be sure to check out the RT wiki at http://wiki.bestpractical.com
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Be sure to check out the RT wiki at http://wiki.bestpractical.com