Hello all:
I have installed the Packaged version of RT-3.6.3-1fc from Fedora Core 6
everything seems to work fine except that when I try to click on the logout
button it shows the screen that says " You are logging out now, You may log
back again" and brings me to the home page, it doesn’t log me out as it
should, just keep getting this loop back to home page…
If this issue has been discussed before I apologize…Thanks for any help
Carlos
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Carlos Ramon Lopez Midence wrote:
Hello all:
I have installed the Packaged version of RT-3.6.3-1fc from Fedora Core 6
everything seems to work fine except that when I try to click on the
logout button it shows the screen that says " You are logging out now,
You may log back again" and brings me to the home page, it doesn’t log
me out as it should, just keep getting this loop back to home page…
Are you using some sort of external authentication? Logging out only
works with RT’s internal authentication…and standard builds disable
that link if you’re not using it.
Best,
jesse
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Carlos Ramon Lopez Midence wrote:
Hello all:
I have installed the Packaged version of RT-3.6.3-1fc from Fedora Core 6
everything seems to work fine except that when I try to click on the
logout button it shows the screen that says " You are logging out now,
You may log back again" and brings me to the home page, it doesn’t log
me out as it should, just keep getting this loop back to home page…
I’ve seen the same problem. The problem was significantly reduced when
I properly configured $WebBaseURL in RT_SiteConfig.pm. I still do
intermittently see the issue though (almost always with Firefox).
For the record, I’m running RT 3.6.3, Apache 2.0.59, Perl 5.8.8,
mod_perl 2.0.3, and MySQL 5.0.27.
Greg