Logging and timestamp

RT Users
1

Folks,

it looks like the RT logs are all in GMT.

Now, within apache’s access and error logs. apache logs using my system
timezone which is EDT.

It gets interleaved with RT logs which are GMT.

This is confusing.

I have already seen this.

http://old.nabble.com/RT-log-has-wrong-timezone-td14893147.html

Anybody who has solved this problem in better manner than changing code?

Is there a better solution in 4.x

Regards,

Shrivallabh

2

it looks like the RT logs are all in GMT.
Now, within apache’s access and error logs. apache logs using my system timezone which is EDT.
It gets interleaved with RT logs which are GMT.
This is confusing.
I have already seen this.
[1]http://old.nabble.com/RT-log-has-wrong-timezone-td14893147.html
Anybody who has solved this problem in better manner than changing code?
Is there a better solution in 4.x

RT does everything internally in GMT, including log.
If you don’t want that, have RT log to syslog.

-kevin