Logged out immediately after clicking on any link

We just installed RT on Gentoo. We are using Apache2, Perl 5.8.8, Mysql.
The install seemed to all go well. When I go to the RT site I am able to
log in and I see the first page then whatever page I try to visit
redirects me to the login page again. I am able to perform tasks such as
changing the password of my root user but I have to keep login in
between clicks.
Any ideas what I may have done wrong? I read lots of posts regarding
this issue but no resolutions, and the few suggestions I saw I already
tried.
Thanks,

–Carlos

Carlos,

Are you using Firefox or IE? Are you using "File" or DB for your 

sessions? We use Firefox and “File” for our sessions and we resolved the
problem by adding the ‘Transaction’ argument when setting up Apache
sessions. Hope this helps.

Kenn
LBNLOn 1/25/2008 4:57 AM, Carlos Solorzano wrote:

We just installed RT on Gentoo. We are using Apache2, Perl 5.8.8, Mysql.
The install seemed to all go well. When I go to the RT site I am able to
log in and I see the first page then whatever page I try to visit
redirects me to the login page again. I am able to perform tasks such as
changing the password of my root user but I have to keep login in
between clicks.
Any ideas what I may have done wrong? I read lots of posts regarding
this issue but no resolutions, and the few suggestions I saw I already
tried.
Thanks,

–Carlos


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Buy a copy at http://rtbook.bestpractical.com

I have tried both Firefox and IE.
I am not certain whether I am using File or DB for the sessions, I
know the SessionDir is empty. How do you add the “Transaction”
argument to the Apache session?
Thanks for the reply,

–CarlosOn Jan 25, 2008, at 3:38 PM, Kenneth Crocker wrote:

Carlos,

Are you using Firefox or IE? Are you using “File” or DB for your
sessions? We use Firefox and “File” for our sessions and we resolved
the problem by adding the ‘Transaction’ argument when setting up
Apache sessions. Hope this helps.

Kenn
LBNL

On 1/25/2008 4:57 AM, Carlos Solorzano wrote:

We just installed RT on Gentoo. We are using Apache2, Perl 5.8.8,
Mysql.
The install seemed to all go well. When I go to the RT site I am
able to log in and I see the first page then whatever page I try to
visit redirects me to the login page again. I am able to perform
tasks such as changing the password of my root user but I have to
keep login in between clicks.
Any ideas what I may have done wrong? I read lots of posts
regarding this issue but no resolutions, and the few suggestions I
saw I already tried.
Thanks,
–Carlos


The rt-users Archives
Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com
Discover RT’s hidden secrets with RT Essentials from O’Reilly
Media. Buy a copy at http://rtbook.bestpractical.com

Fixed it by uncommenting the WebSessionClass line on the site config
even though I am not using mysql 3.

Carlos Solorzano wrote: