Log file dates are off

RT Users
1

I just recently installed RT 3.6.6 on a fresh/clean load Linux system. I
have noticed that the logs going into the /var/log/rt3/rt.log file have
times that are 6 hours later than the RT logs going into my
/var/log.messages log file. Here is a cut from my RT_Config.pm file:

$Timezone is used to convert times entered by users into GMT and back

again

It should be set to a timezone recognized by your local unix box.

Set($Timezone , ‘US/Eastern’);

I have not changed this ever, so it appears that RT is treating the time as
being GMT.

Mark P. Fraser
Netstream
Visit us at http://www.mynetstream.com/

2

RT logs in UTC. The user interface displays in localtime.

KenOn Fri, Apr 04, 2008 at 10:37:22AM -0400, Mark Fraser wrote:

I just recently installed RT 3.6.6 on a fresh/clean load Linux system. I
have noticed that the logs going into the /var/log/rt3/rt.log file have
times that are 6 hours later than the RT logs going into my
/var/log.messages log file. Here is a cut from my RT_Config.pm file:

$Timezone is used to convert times entered by users into GMT and back

again

It should be set to a timezone recognized by your local unix box.

Set($Timezone , ‘US/Eastern’);

I have not changed this ever, so it appears that RT is treating the time as
being GMT.

Mark P. Fraser
Netstream
Visit us at http://www.mynetstream.com/

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