LINUX 2.2.16 Authorisation Problems

Hello All,

I�m new to RT and installed rt-1.0.7. I can work rtq and the CLI.
Everything�s alright. When try to use the Web-interface, the APACHE
resturns the following message:

[Fri May 18 08:27:53 2001] [error] [client 192.0.1.68] (13)Permission
denied: mod_mime_magic: can’t read `/opt/rt/bin/cgi/admin-webrt.cgi’
Can’t locate object method “new” via package “Digest::MD5” at
/opt/rt/lib/rt/ui/web/auth.pm line 36, chunk 64.
[Fri May 18 08:27:54 2001] [error] [client 192.0.1.68] Premature end of
script headers: /opt/rt/bin/cgi/admin-webrt.cgi

In the http.conf I added he lines:

WebRT Aliases by KHo

Alias /webrt/ “/opt/rt/lib/images/”
ScriptAlias /rt/ “/opt/rt/bin/cgi/”

Wenn mod_mysql genutzt wird…

<Directory “/opt/rt/bin/cgi/”>
AllowOverride all
Options None
Order allow,deny
Allow from all

End of WebRT Aliases

In config.pm, the auth_mechanism ist set to cookies.
There is no .htaccess file in rt/bin/cgi.

Can you give me a hint, what�s wrong?

Regards.
Klaus Hoffmann

Klaus Hoffmann EMail: klaus.hoffmann@s3-med.de
HOFFMANN Consulting Tel.: +49-7161-989464
Unternehmensberatungs GmbH Fax: +49-7161-989466
Zeisigweg 1 Mobil: +49-170-2033183
D-73054 Eislingen Mobilfx:+49-170-132033230

Which distribution are you using?

What are the permissions on /opt ? Re-check them?

As which user is apache running?

A.

Klaus Hoffmann wrote:

you need to install Digest::MD5On Fri, May 18, 2001 at 09:40:00AM +0200, Klaus Hoffmann wrote:

Hello All,

I´m new to RT and installed rt-1.0.7. I can work rtq and the CLI.
Everything´s alright. When try to use the Web-interface, the APACHE
resturns the following message:

[Fri May 18 08:27:53 2001] [error] [client 192.0.1.68] (13)Permission
denied: mod_mime_magic: can’t read `/opt/rt/bin/cgi/admin-webrt.cgi’
Can’t locate object method “new” via package “Digest::MD5” at
/opt/rt/lib/rt/ui/web/auth.pm line 36, chunk 64.
[Fri May 18 08:27:54 2001] [error] [client 192.0.1.68] Premature end of
script headers: /opt/rt/bin/cgi/admin-webrt.cgi

In the http.conf I added he lines:

WebRT Aliases by KHo

Alias /webrt/ “/opt/rt/lib/images/”
ScriptAlias /rt/ “/opt/rt/bin/cgi/”

Wenn mod_mysql genutzt wird…

<Directory “/opt/rt/bin/cgi/”>
AllowOverride all
Options None
Order allow,deny
Allow from all

End of WebRT Aliases

In config.pm, the auth_mechanism ist set to cookies.
There is no .htaccess file in rt/bin/cgi.

Can you give me a hint, what´s wrong?

Regards.
Klaus Hoffmann


Klaus Hoffmann EMail: klaus.hoffmann@s3-med.de
HOFFMANN Consulting Tel.: +49-7161-989464
Unternehmensberatungs GmbH Fax: +49-7161-989466
Zeisigweg 1 Mobil: +49-170-2033183
D-73054 Eislingen Mobilfx:+49-170-132033230


rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

jesse reed vincent – root@eruditorum.orgjesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

. . . when not in doubt, get in doubt. – Old Discordian Proveb

I have. perl /tmp/rt/bin/testdeps.pl says it�s OK.

Klaus
Jesse wrote:

you need to install Digest::MD5

Hello All,

I�m new to RT and installed rt-1.0.7. I can work rtq and the CLI.
Everything�s alright. When try to use the Web-interface, the APACHE
resturns the following message:

[Fri May 18 08:27:53 2001] [error] [client 192.0.1.68] (13)Permission
denied: mod_mime_magic: can’t read `/opt/rt/bin/cgi/admin-webrt.cgi’
Can’t locate object method “new” via package “Digest::MD5” at
/opt/rt/lib/rt/ui/web/auth.pm line 36, chunk 64.
[Fri May 18 08:27:54 2001] [error] [client 192.0.1.68] Premature end of
script headers: /opt/rt/bin/cgi/admin-webrt.cgi

In the http.conf I added he lines:

WebRT Aliases by KHo

Alias /webrt/ “/opt/rt/lib/images/”
ScriptAlias /rt/ “/opt/rt/bin/cgi/”

Wenn mod_mysql genutzt wird…

<Directory “/opt/rt/bin/cgi/”>
AllowOverride all
Options None
Order allow,deny
Allow from all

End of WebRT Aliases

In config.pm, the auth_mechanism ist set to cookies.
There is no .htaccess file in rt/bin/cgi.

Can you give me a hint, what�s wrong?

Regards.
Klaus Hoffmann


Klaus Hoffmann EMail: klaus.hoffmann@s3-med.de
HOFFMANN Consulting Tel.: +49-7161-989464
Unternehmensberatungs GmbH Fax: +49-7161-989466
Zeisigweg 1 Mobil: +49-170-2033183
D-73054 Eislingen Mobilfx:+49-170-132033230


rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users


jesse reed vincent – root@eruditorum.orgjesse@fsck.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

. . . when not in doubt, get in doubt. – Old Discordian Proveb


rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Klaus Hoffmann EMail: klaus.hoffmann@s3-med.de
HOFFMANN Consulting Tel.: +49-7161-989464
Unternehmensberatungs GmbH Fax: +49-7161-989466
Zeisigweg 1 Mobil: +49-170-2033183
D-73054 Eislingen Mobilfx:+49-170-132033230