Links are not clickable

RT Users
1

Hi everyone,

I am wondering whether there is someone there who could help.

This is the summary of the problem: Links are not clickable after I have
changed the Default RT at a Glance. I am running RT 3.6.3, Perl
v5.8.3 under Linux (FC6), and MySql 5.0.27. This is not a production
site, but rather an experimental PC that carry RT 3.6.3. I were doing
some tests and experimenting when the reported problem has happened.

This is what I have done: I have logged in as root. I have changed the
default RT at a glance page using the information posted on the wiki
(ChangeDefaultRTAtAGlance
http://wiki.bestpractical.com/view/ChangeDefaultRTAtAGlance ). I
intentionally removed 10 newest unowned tickets, and did some
customization on 10 highest priority tickets I own and then the tickets
listed under the heading are not clickable. When I click on 10 highest
priority tickets I own, I see the ticket, but they are not clickable.

I am wondering if some one has seen this before. I have searched the
mail list, but to avail.

Thanks and I apologize for the innconvinience.
Firas

2

This is the summary of the problem: Links are not clickable after I
have changed the Default RT at a Glance. I am running RT 3.6.3,
Perl v5.8.3 under Linux (FC6), and MySql 5.0.27. This is not a
production site, but rather an experimental PC that carry RT 3.6.3.
I were doing some tests and experimenting when the reported problem
has happened.

Did you change the query’s results columns? If so, did you use the
“Link” format for the columns that you want clickable?

Regards,

joe
Joe Casadonte
joe.casadonte@oracle.com

========== ==========
== The statements and opinions expressed here are my own and do not ==
== necessarily represent those of Oracle Corporation. ==
========== ==========