Link to sorted search

I’ve configured RT to show priorities in the search output. Now I’d
like to change the queue links in the upper right of the home page so
that the search results are sorted by priority, descending.
How do I do that?

Sebastian Flothow
sebastian@flothow.de
#include <stddisclaimer.h>

… I’d like to change the queue links in the upper right of the home
page so that the search results are sorted by priority, descending.
How do I do that?

In Elements/Quicksearch find the URL which ends like this:

&RowsPerPage=50&NewSearch=1

and add a couple of extra arguments so that it ends something like this:

&RowsPerPage=50&NewSearch=1&TicketsSortBy=Priority&TicketsSortOrder=DESC

Disclaimer: Because I’ve redesigned our homepage so much (and have
per-queue links going through ‘Apache’ mod_rewrite) I’ve actually
achieved the same result myself by populating %ARGS on in the <%INIT%>
of Search/Listing.html, so the above is untested but I reckon ought to
work.

Good luck!

Smylers
GBdirect